MERENDA REFRIGERATION & HVAC
Jepson, Alexandria, VA

MERENDA REFRIGERATION & HVAC Reviews

3.7 stars based on 3 reviews

Featured Comments:

• L

  Liz Murphy

  2.0

  Merenda Refrigeration was referred to me so I trusted the source and called this company. Upon arriving, and hours later, he diagnosed that the unit was low on Freon (what ever gas a/c use ) and he could add it at a cost of $110 per pounds. total of $220. Now I know he is not a mind reader and nothing is guaranteed, but I trusted that his diagnosis would buy me some time until I could purchase a new unit. Within one hour or less the unit temperature did not cool down my home. As a matter of fact, the Thermostat was going up as the house continued to get hotter. I text him twice and ask him to return to my home but he did not come back but called and push to sell me a new unit or take mine out back to his shop @ cost. That phone conversation was geared to me purchasing a unit as I was still questioning why after adding the gas it did not work. I pay close to$500 dollars for this service which is a lot of money to me and the only good faith effort made on behalf of the company is if I purchase a unit from them they would consider crediting the $220. Getting upset at this point, but as I thought through it, if you notice that a link existed, would the diagnosis of the adding Freon the right decision? I personally feel like I was taken advantage of considering my air condition unit only cool for 30 minutes and no good faith effort to return a portion of my funds. Now I am still out of money and will look for someone I can completely trust to fix my a/c.

• L

  Lorena Oden-Curtis

  5.0

  Professional and timely service. I was so grateful for the responsiveness and consideration of my budget. I was advised on the issues with my air conditioner and given best and least expensive options. I can't wait to use them again when my budget is bigger.