Mechanical Systems
Hiwassee, Charleston, TN

Mechanical Systems Reviews

4.6 stars based on 28 reviews

Featured Comments:

• R

  Regina Woodruff

  1.0

  This is one of the Worst Companies getting units from. I got one in January of 2013 in sweetwater,TN. It has had nothing but trouble. First the unit stopped working right after 3 years of having it. The technician they used came and over charged me for the time of service and they sent a letter a year later apologizing. No telling how many got scammed on service charge hourly fees. Then the unit stopped heating good a year later they had to replace a part. Then it stopped cooling good. Technician came and it was frozen he unscrewed everything and left to unthaw it. He never checked the frion and I never seen him return. I got billed over 300$ and contested the time he was here. Finally paid my bill and they got mad because I didnt immediately pay it. Then next year again another freeze, I called them to tell them doing same thing as last year. They told me since I didnt pay my bill fast enough last year, to find another company. Now the Unit has frozen again. It has been messed up the majority of the time I had it. Do not buy units from them!! The lady in the office is very Rude and does not care in Customer service and the warranty of the unit you bought from them.

• J

  Jody Cooper

  5.0

  This company has kept my older unit alive despite underlying issues. They are honest, dependable, family owned and deliver the best service I've ever experienced!

• G

  Gregg Snyder

  2.0

  I bought a new trane unit from Mechanical Systems Charleston Tn. Two years ago.Install went okay,first year service the same.However it seems after one year their only goal was to sell new systems.

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