Mechanical Heating and Air Conditioning, Inc.
Dixwell, New Haven, CT

Mechanical Heating and Air Conditioning, Inc. Reviews

3.2 stars based on 18 reviews

Featured Comments:

• D

  Delrita Davis

  5.0

  Raheem, was determined to get my air conditioner up and running. Even though the repair took multiple trips back and forth to fix and many hours he was very determined to get it right. With technicians like him this is one of the best respectable HVAC businesses around in southwestern CT. I would call on him anytime again to help me fix my hvac! From the dispatch to the technician. Very responsive group of people to work with. 5 stars

• S

  Saroj Mahapatra

  1.0

  I wished I had checked the Google reviews before. I called them as Sears Home Warranty sent them to repair my A/C. They said the electrical voltage at the disconnect box was too low and left with the deductible. Within an hour, I called my electrician to check and he said the voltage is alright and probably I shouldn't use them as they don't know what they are doing. They rescheduled to come back next day, then switched to 2 days later and then 1 week. They should be out of business if enough people know their practices.

• D

  David Williams

  1.0

  We were forced to use Mechanical Heating and Air Conditioning through a home warranty plan when our air conditioner stopped working. Mechanical never answered their phone and never called back when we left messages. Eventually, an appointment was scheduled through the customer service of the home warranty company but Mechanical NEVER SHOWED UP. Then they never answered or called back when we, or the home warranty company, tried calling and left messages again. This went on for a week. Initially, my thought was to blame the home warranty company. However, after they routed my job to another contractor who was AMAZING, there is no one left to blame except Mechanical Heating and Air Conditioning. Obviously, most air conditioners break in the summertime so I am sure Mechanical was very busy. But the other company answered every time I called and came out NEXT DAY. We even reached out to companies outside of our home warranty provider to see how quickly they could come. Even the companies that were booked for weeks into the future still answered or called back same day. That's a very stark contrast to the no answer/no call back/no show treatment we received from Mechanical for a very hot week. Beware.

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