McNatt Inc
57, Robstown, TX

McNatt Inc Reviews

4.2 stars based on 30 reviews

Featured Comments:

• A

  Andy Barlow

  2.0

  My wife and I built a new house and moved in on 12/05/20 and McNatt was the subcontractor on this build chosen by the contractor. On 10/09/21 (a Saturday) I was calling McNatt for repair on my AC system because it is freezing up and not keeping our brand new house cool, just 10-months after installation. I called on 10/02/21 two times before 10AM and again at 3PM before someone answered the phone. Once I spoke to someone a repair tech was at my house within the hour. No chance to leave a voicemail was ever given on my first 2 calls earlier in the day. After an hour of problem tracing, the repair tech said a valve of some sort on my brand new AC unit was faulty and causing a restriction, which was causing the unit to freeze. The tech did not have a replacement part, nor did his boss, nor did his warehouse. They would need to contact the manufacturer (Carrier) on Monday. Now my family of 5 is expected to be ok with no AC from Saturday to Monday when someone from McNatt can try to located this one small part which needs to be replaced on my 10-month old AC system, just so that no further damage is possible to a compressor that's under warranty. Recap: - 10-month old AC system freezing up due to faulty part (yes, installers you are responsible for the brands you install). - Doesnt stock replacement part. - Family of 5 expected to go without AC in south Texas until a part can be located.

• M

  Mary Myers

  5.0

  We recently had all of our old duct work replaced and McNatt did a wonderful job. The employees were always early/on time, worked tirelessly until the job was complete, extremely neat, cleaned up after themselves, polite and very friendly. I would highly recommend McNatt AC & Heating to anyone who is looking for a great HVAC company.

• B

  Brandy Parks

  5.0

  McNatt Inc came over to my house to double check another AC company's work late on a Friday afternoon. I'm so glad they did! The other AC company said they couldn't find the problem and saw nothing up in the attic. I paid them and they left. I called McNatt to come out to double check and they ended up pulling out two full five gallon buckets of water from the secondary drain pan. The other company didn't even bother to check! McNatt Inc is very thorough with their work. They checked everything out and completed the job. My drain was clogged and if it were not for McNatt coming to my home to double check there would have been water coming through my ceiling. They are very reliable and were the original company to install my AC. My house is four years old and this was the first problem I had with my AC. He suggested to occasionally put bleach in the line to keep the build up and problem happening again. I wouldn't trust another AC company with my home again!

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