McGlaughlin's Refrigeration and Appliance Service
Shop, Gettysburg, PA

McGlaughlin's Refrigeration and Appliance Service Reviews

4.4 stars based on 46 reviews

Featured Comments:

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  Todd Goldberg

  1.0

  We contacted them about repairing an ice machine and about a problem with our refrigerator. They took several months to repair our ice machine which was understood due to waiting for parts and then it still took longer because when they got it up and running another component went bad which obviously cost us more money. That isn't the issue. What really is unfortunate is that when they went to reinstall the machine they didn't do it properly and it stopped working and caused a leak. They did come back at no charge and claimed that they fixed it. Now we discovered another leak in the same area and also screws that they used to repair the machine are rusting in our ice machine! When we contacted them to make it right, they claimed that they have no one to service residential customers now and told us to find someone else! Also, we were charged a service call for the error code that our fridge was making that they claimed was due to a faulty computer board which is not available but come to find out it wasn't a faulty computer board it was warning us of a leaky water dispensing line that they didn't analyze properly and obviously we got another leak in our basement. I used this company based on their reputation and I can say that I am NOT the least bit impressed! They don't even answer the phone or emails in a timely manner! I guess since the owner passed away it's going downhill! So sad!

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  Mark Spangler

  1.0

  Tried for 2 months to get an estimate for a walk in cooler. Even went to office and asked them. They took info down. A month later I still haven't heard about an estimate. Take it for what it's worth. Someone wants to spend $50,000 with your company and you can't even get them to pick up the phone.

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  Alyssa Lee

  5.0

  McGlaughlin's Refrigeration and Appliance Service came out to fix our refrigerator. They were friendly and truly knew what they were doing. I trusted their knowledge. They were also very quick to work with, I would recommend them to anyone needing their services.

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