McClelland Air Conditioning
Marauder, Chico, CA

McClelland Air Conditioning Reviews

3.6 stars based on 28 reviews

Featured Comments:

• L

  Larry Ritchie

  1.0

  I called McClelland because my 2 year old Daikin had a blinking light on our first time we used air for 2021. He showed up on time, checked the unit and blinking light had stopped. Went outside and no problems. On inside he mention filter was a little dirty and kindly said how to check faults if starting blinking again. My issue is this. There is a set fee to come out and determine what is wrong with the unit. Then after diagnosing unit a invoice is written up for parts and labor to fix it or make a phone call letting client know he can fix it without parts now for a certain amount of money. As sometimes things happen when he showed up there were no faults showing - no blinking lights so nothing to diagnosis. There was no impending invoice for parts and labor because unit was working when he arrived. On this posting there are 16 services you can check to show which service your not happy with. There is no box to check that says "Did not do work but charged." I was charged twice as much as the initial charge to diagnosis unit when nothing was done because unit was working. What is it called when you get charged more than the initial fee when no work is done!!!! Very disappointed

• S

  Scott Chalmers

  5.0

  They take care of my HVAC systems. They are very professional and personal.

• P

  Paul Stein

  5.0

  Chad from McClelland was just here to address my AC concerns. He listened carefully to what I had to say, asked clarifying questions, and then conducted an investigation using his fancy AC tools to determine what was actually wrong. He clearly communicated to me what his findings and recommendations were and what my options were, and then performed the service diligently. His repair solved my problem, which is very satisfying. He was professional, friendly, courteous, and careful. Excellent job.

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