McCarthy Heating Oil Service, Inc.
Norwich, Quaker Hill, CT

McCarthy Heating Oil Service, Inc. Reviews

3.7 stars based on 25 reviews

Featured Comments:

• B

  Barry Pinkowitz

  5.0

  These guys have been my oil company for decades. No regrets.

• R

  Ralph Greene

  1.0

  I normally don't write negative reviews on family owned businesses. I was compelled today after getting hit with a $132 service charge. Admittedly, I should've asked upfront what the charges should be, however it also should have been told what the min fee is. The tech was in, and out of my house in about 15mins. I assumed a $75 charge for less than 30 mins of work. The actual work performed was a 1/4 turn on the packing nut on the shutoff valve, no other parts or actions needed. I called the office asking why it was so much for very little time and effort, I was told its a min hourly charge. As I stated its my fault for not knowing this, however, it should've been relayed to me when I called for service as well. Since I moved in to my house 4 yrs ago, McCarthy was the only oil place I've used for oil delivery, and furnace cleaning/servicing. I guess being a loyal customer does not mean anything to McCarthy. Then why should I continue to be loyal? During this horrible pandemic, every dollar counts, I will not recommend or use their services ever again. Sorry, and thanks for your service up until your last visit.

• T

  Thomas Dowden

  5.0

  I would absolutely recommend McCarthy Oil! Yesterday we had to deal with a very stressful process that literally consumed our day. As we were headed home our kids called to say we had no oil and seeing as how it was near closing time I quickly called to see if there any chance that they could help us. Kelly was amazing! She knew our situation and how big of an emergency this was. She told us not to stress and she would handle everything. Within minutes a truck was there. I was nervous as our last company limited the amount of oil we could get as we have a tricky driveway and they couldn’t bring the bigger oil trucks up. When I saw this oil truck was a larger one, I panicked. I was afraid he wouldn’t try and we had wasted their time. Chris is a driving genius. He got it in and welcomed me with a smile on his face. He was friendly and fast, assured me that our last minute (literally) order was no bother and was in and out in no time. Thank you!!!

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