MBI Heating and Air Conditioning
Park, Allentown, PA

MBI Heating and Air Conditioning Reviews

4.4 stars based on 20 reviews

Featured Comments:

• L

  Lisa Girard

  4.0

  I was so pleased with the courtesy help I got when the AC stopped working in this heat. Right from start Jen was so professional and considerate, she promised to do her best to get someone out today and if not then first thing tomorrow and she came through, so very grateful thank you! The service tech Tiegan was awesome very professional and had us backup and running in no time! Thank you to all!! I definitely recommend them!!!

• M

  Michael Tuno

  1.0

  MBI is the place to go for your HVAC needs! We recently contracted with them after the need to replace the upstairs unit in our home. We had 7 companies in for estimates, simply because they were all over the place on what they were proposing, none of which was what I requested. MBI nailed it on the first shot. Frank Hauptman was terrific, he listened and then spoke. We are very happy with their service and you will be too! Part 2 to this story: MBI has lost their way! Frank Hauptman is no longer there, he was the primary reason we bought an entire Trane system from MBI. Their service after the fact is horrible, they sent 3 guys out to repair an air cleaner, we paid them and they have yet to follow up on the work as it still isn't completed. I called 3 times and the last call was to have mark the owner call me--still holding my breathe. Why is customer service so hard??

• c

  chris Afflerbach

  5.0

  We were excited to have MBI install our new system as we had heard nothing but great news about the company. We were certainly not disappointed - the crew was courteous, work was completed in a timely manner and they also did an amazing cleanup job. Thanks to MBI for a job well done!

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