MB Heating & Cooling
Jefferson, Springfield, IL

MB Heating & Cooling Reviews

4.7 stars based on 388 reviews

Featured Comments:

• R

  Ryan Renfro

  5.0

  The entire team from MB Heating and Cooling from start to finish was extremely knowledgeable and strictly professional. Based on recommendations made during a same day service call from Steven (service tech), we were placed in contact with Alan (sales) who walked us through the process of replacing our A/C and furnaces. From start to finish the process was fast,efficient, and no surprises involved. Alan and his team of installers (Devyn/Shane) worked effortlessly around our schedule to get everything in and working very quickly. The entire team was professional, and extremely knowledgeable about both the process and equipment being used. Our decision to use MB was an easy one once talking with Alan and his entire team only furthered our confidence in our choice. Would recommend MB to anyone needing any of the services they offer.

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  Response from the owner

  Wow! Thanks Ryan! We love to hear this feedback! We will keep striving for greatness!

• B

  Beth Hicks

  5.0

  We had our furnace and water heater replaced in December 2021 and could not have been more pleased about the service we received from MB Heating & Cooling! Rex Barnard and David Armstrong did a fabulous job installing the new furnace - both of them were very professional, they cleaned up after themselves and were both very kind while in our home! The following day John Davidson and Bradley Bodine returned to install the new water heater and they also did an awesome job! Their teamwork was second to none, they were very kind, before leaving they noted that our exhaust pipe from the water heater needed to be secured and was needing replacement so they went to the supply house for materials and fixed that before they left! Angie Griffin the sales manager has always treated us with kindness and respect! We had MB come and replace our air conditioner unit and heat coil a few years ago and our Gold service plan for twice yearly cleaning/maintenance of our air conditioner and furnace is always completed on time with a smile! Thanks MB Heating & Cooling - you are truly the best!!!

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  Response from the owner

  We love hearing from our Comfort Club members! Thanks for reaching out! We will pass this along to the team!

• M

  Maggie Mogged

  5.0

  MB Heating came to our home and installed a new heater and thermostat in December when our heat went out and it was discovered it could not be fixed It was an old unit and needed to be replaced. We couldn't have been any happier with the service team (Tom & Nicole) and salesman (Alan Hall) that took care of us during this time. We were without heat for a few days while we waited for the heater to be ordered and delivered, Alan saw to it that we had space heaters to keep us warm. He even checked on us to make sure we were OK. After installation MB Heating made sure we were happy and everything was running great and of course we were warm. More people like THESE people need to take pride in their work and love their job and the company they work for. Definitely recommend MB!!!

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  Response from the owner

  We do take Pride in everything we do Maggie! Thanks for taking time to get this into us! Let us know how we can help you in the future!

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