Max Sr & Paul Schoenwalder Plumbing, Heating and Air Conditioning, A Corp.
Chestnut, Union, NJ

Max Sr & Paul Schoenwalder Plumbing, Heating and Air Conditioning, A Corp. Reviews

4.5 stars based on 24 reviews

Featured Comments:

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  Brian P

  3.0

  I used Max Sr. and Paul Schoenwalder for a boiler repair shortly after we bought our house a few years back. What appeared to be a fairly new boiler had some piping on the return side and near the cleanout that had significant rust and was leaking. Also the automatic water feeder was running constantly on cold days. As a new homeowner and not knowing much about steam boilers I wanted someone knowledgable to work on it. This company is local and kept coming up in my searches so I called and booked the appointment for service. The tech they sent out, (Lou I think) was very personable and seemed to know what he was doing. He informed me of the cost before he started work and included boiler service in the work order. The price for the work was high (at least I thought it was at the time) but I wanted it done right and was hoping to have found "my plumbing company" moving forward. After fixing the leaking pipes and "servicing" the boiler, Karl came out to inspect the work. Karl was also a very nice guy and so , I felt pretty good about the service until about a month later when my boiler wouldn't fire up. I called another company thinking it may have been an electrical issue and a problem with the thermostat but the tech came, took apart the boiler skin and showed me the hole in the top section of the boiler where it had cracked. He also showed me where water had been leaking on the burners and said that any tech worth his salt would have seen this during a service. All I could think of was how quick Lou was trying to get out of there after replacing the leaking pipes and stating he serviced the boiler. All in all it was a pretty expensive lesson. If you're a homeowner with steam heat, take time to educate yourself on the subject at the very least so you can ask the right questions when having your system serviced. Although I've found my steam heat guy I would still say give this company a call for your plumbing needs. Hopefully your experience will be better than mine.

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  Response from the owner

  Hi Brian. I have searched every Brian in my Quick Books that fits the profile of having a gas steam boiler. I went back four years since you stated it was a few years ago to locate the job record. I'm surprised you didn't call us when you had a problem with the boiler not coming on. I'm not sure if you called another plumbing company or an electrician if you thought it was an electrical issue. You also stated that your boiler had a crack in it. Whenever we are going to service a gas steam boiler, we ALWAYS flood the boiler block to check for any leaks, BEFORE servicing the boiler. Standard procedure. Your are correct that any tech worth his salt would see a crack during a service. It was not leaking at the time of the repair or the repair would not have been done. Is there a reason why you waited a few YEARS to post this comment on Google?

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  Michael Morale

  5.0

  Lou came over to install a new sink in my home, he was very professional and took such great care in my home not to make a mess. The office staff is amazing, and all around great experience. Good value great service!!!

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  Response from the owner

  Thank you for your kind words! I am very happy we received your kitchen sink in time to get it installed before the weekend. It was a pleasure to meet you today.

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  Vin DeMarco

  5.0

  August 2020 I converted from fuel oil to natural gas. I obtained a few proposals and decided to contract with Max Sr. & Paul Schoenwalder Plumbing Heating Air Conditioning. Everyone promises to do outstanding work, but you never really know the quality of the service you will receive until the project is completed. I could not be more satisfied with the professional quality installation that I received. Karl and Gayle are absolute pleasures to deal with, providing great communication throughout the project. And Stan, the lead plumber/installer, made a difficult job look easy. No one could have installed this equipment quicker or more neatly. Top notch, 100% professional. And Angelo and Anthony provided dependable support as required. Thank you to all. After my experience, I would confidently recommend with Max Sr. & Paul Schoenwalder Plumbing Heating Air Conditioning for any services they provide.

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  Response from the owner

  Awe... your kind words mean a lot to us! Since there are many steps in switching from oil heat to gas heat with permits, the town inspections, etc., we always try to keep our customers updated. Unfortunately it took us a little bit longer than usual to complete our work during Covid 19. Thank you for being our customer!

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