Max C. Smith Co. | HVAC Contractor
Rochester, Pittsburgh, PA

Max C. Smith Co. | HVAC Contractor Reviews

4.9 stars based on 127 reviews

Featured Comments:

• K

  Karen Danner

  5.0

  Technician was professional, polite and easy to talk to about questions I had.I have an agreement with them to have my furnace and ac maintained. I have dealt with Max Smith for several years now. They have fixed my problems successfully. I plan on having them install a smart thermostat in the near future.

• S

  Sharon Bowen

  5.0

  This review is specifically for Paul, but I have used Max C Smith in the past for other projects (installing central AC) with very good results. I have lived for 3.5 years with a malfunctioning furnace. 3-4 other sets of people kindly offered me a new one immediately, after telling me they just didn't know what was wrong with the furnace (it was 8 years old when I moved in and was being told this). I've spent over $1,000 on this problem and gotten nowhere- it essentially worked when it wanted to, more often than not, but now with being home more, it just wasn't tolerable. With our recent frigid temps, it decided to stop working for 18 hours (instead of the usual 6-10 hours) and so I called Max C Smith. Paul came, and pretty darn quickly (no tinkering for 2 hours while saying, "hmmm, I just can't see anything wrong" and charging me for the pleasure) said "It's the circuit board". He called Trane to verify his diagnosis and then noticed my pump wouldn't stop running and gave me options on that as well. Would you believe that after 3.5 years, after Paul replaced my circuit board, my furnace is pumping 68 degree air consistently, and, when I change the thermostat, the furnace will react? It's a dream :-) I'm still in disbelief that it's working and still waiting any second for it to shut off....but it's not....so fingers crossed and I'm stunned no one before Paul would have noticed a malfunctioning circuit board. I'm so glad he came, and he tolerated my moaning about the furnace not working for 3.5 years while figuring out the problem. Thanks Paul! He said I could request him in the future and I will.

• G

  Gillian Zeile

  5.0

  I called Max C. Smith after waking up to find our aging thermostat wouldn't turn on this morning despite basic problem solving measures. They answered the phone quickly and surprisingly were able to come out same day to take a look. Brian arrived promptly within the time frame they gave me and was kind, courteous, and didn't beat around the bush about anything or try to sell me anything I didn't ask for. He was thorough with inspecting the thermostat and furnace and easily solved the problem (ended up that I just needed to replace the old dated thermostat, which he easily replaced with a smart thermostat I picked up before he arrived, although he did come prepared with other options had I not done that). The price I paid also seemed very reasonable. I would definitely recommend them.

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