Matt's Refrigeration, Heat, & Air Conditioning
Chapel, Pembroke, NC

Matt's Refrigeration, Heat, & Air Conditioning Reviews

3.5 stars based on 4 reviews

Featured Comments:

• E

  Earl Locklear

  5.0

  Awesome service... Have been doing business and using Matt's services for years... Even through the Covid 19 pandemic, their professional services have kept people out of the cold and heat... Would recommend to everyone... Dependable, reliable, and trustworthy... Matt's heating and air is the right choice for your heating and AC needs...

• V

  Vonda Lowery

  1.0

  My air conditioning wasn't working on a Wed nite. After lunch Thurs a call was made to Matt's Heat & Air Conditioning. The lady that answered said they would send someone on Friday. On Friday, so that I would not miss the technician, I called to say that I would be cutting the grass outside & to make sure the tech came by any way. Once finished with the grass, I called again to make sure they had not called and got my message. By 4:30 pm the lady said they were running behind but they definitely would be there to fix the ac. Well, you guessed it...they didn't come nor did they call. And the heat index was high. The temp inside my house was 90 degrees even with all my ceiling fans going. Early Monday morning I called again & she said someone was coming. They actually have 3 technicians doing this type of work. By 2:30 pm no one has come or called. Frustrated and disgusted I say to her if you know you don't have time to do the work, then you should tell the customer & then they will not be depending on you to come. They can call someone else. That is exactly what I ended up doing. And the person was Brent Locklear who has done this for more than 15 years. He showed up within a little over an hour and had the unit working in 15-20 mins...Service from Matt's Heating and Air in my experience is very unreliable and you can not trust what is being said to you.

• M

  Matt Locklear

  5.0

  Yes I think this is a great and wonderful place to do business. I recommend give them a call.