Marky Mark's Heating, Cooling & Plumbing, LLC
139th, Thornton, CO

Marky Mark's Heating, Cooling & Plumbing, LLC Reviews

4.9 stars based on 159 reviews

Featured Comments:

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  Denny Lor

  5.0

  Call to inquire about repairs & they were able to schedule me next day. The tech was very professional, personable, knowledgeable & competent. I appreciated their candor in explaining the repairs. In my situation, I opted to a brand new heating system due to the cost & age of my previous heater. They were able to remove my old heater & install the new one on the same day. I strongly recommend.

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  Response from the owner

  Thank you Denny for this amazing review. Welcome to the family.

• R

  Ryan Wilson

  5.0

  Marky Mark's Heating isn't just incredibly professional, they are authentic in their work, effort, communication, and intent to be focused on their clients. As i frantically called nearly 8 other HVAC companies Mark called me back quickly, offered me on the spot quote for furnace replacement after i explained our situation and said he would have my home back to being warm before lunch. He kept his word, gave me excellant pricing and explained and answered every question i had about my new heating system. If my AC ever goes out he has my business. Thanks Mark and Ryan! Appreciate you both very much!

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  Response from the owner

  Thank you for the awesome review Ryan. Welcome to the family.

• M

  Mike Shannon

  3.0

  Contacted these guys for a quote on a whole house humidifier as well as future maintenance. Ryan came out quick and was fantastic, super nice and very knowledgeable. Because of the way our supply is setup, it could be possible to reconfigure the supply side so it could support a fan powered humidifier (instead of using the return side), but he was going to do some research and include that information in one of the two quotes (one for steam, one for fan powered). He said I should receive the quotes by the end of the day (we met first thing in the morning). Two and a half days later I finally received a quote (not 2) with just a line item for the fan powered install but didn't include the most important information, how it would be installed. There was also a bizarre reference that the quote doesn't include electrical, so I guess I received half a quote? The quote also didn't even spell the humidifier manufacturer correctly or list any model numbers. It was a huge difference in experience between the person that came on-site and what I received from back office. Literally all they needed to do was include the information that was promised in the 2 quotes and they would have had my business for years to come, especially since price isn't my primary decision factor. Just super weird and disappointing because when Ryan left I even told my wife that they got our business unless they manage to screw up the quote somehow. I even went back and watched the conversation on my porch video about what Ryan and I agreed just to make sure I wasn't remembering incorrectly, which I wasn't.

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