Maitz Home Services - Air Conditioning, Plumbing & Heating
Hamilton, Allentown, PA

Maitz Home Services - Air Conditioning, Plumbing & Heating Reviews

4.7 stars based on 781 reviews

Featured Comments:

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  Lisa Sfameni

  1.0

  I had Maitz Home Services come to my home on 1/26/22. My husband and I were unable to remove the water filter to put a new one on. We had our own water filter mind you. 2 guys showed up and told me the total bill with the $89 service fee would be $179 - kind of pricey but we needed it done and to be shown what we were doing wrong so we could replace the water filter in the future. The filter housing is easily accessible (see photo). While they were here the 2 guys were saying things like they must have money, this house is pretty new, guessing at how much land we have. So when I got charged an extra $110 - a total of $268 for 10 minutes of work it really felt like a scam. I will never use Maitz again & I intended to tell everyone I know what frauds they are. You don't charge people based off of what you think they have! Honor your pricing!! How much do you want to bet these techs get a commission?

• R

  Robert Kutulis

  5.0

  Kevin showed up on time. Told me the truth about what to expect. Provided a reasonable price to replace my hot water heater. Replaced unit quickly with attention to detail & very clean. Very courteous & professional. I will be calling Maitz for my next need for a plumber without question. (on a side note...whatever you are paying him - pay him more!) Very pleased with the services I received.

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  Response from the owner

  Mr. Kutulis, Thank you for your kind words about Kevin, we love to hear feedback like this from our customers about our technicians. We understand that time is valuable and take pride in being punctual. Thank you for calling on us to quote and install your hot water heater, it was a pleasure working with you.

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  Aisha Jackson

  5.0

  Dale, was wondering technician and I would refer anyone to request him. He seen the stress that I was feeling about this issue and he was confident that he would resolve my issue. He was very knowledgeable about the products, services and provided me with my options. He did not mind going into the garage to shut of the power…as we laughed about it. He took the time to explain everything to me. He was very professional and courtesy. He wore his face mask and offered to wear shoe covers. He said he had OCD and I can tell because he took his time and cleaned as he worked. I sent before and after pictures to family and friends and they loved the new set up. By the time he was done my stress was relieved and I didn’t mind paying for the work and the knowledge. I told him I was a first time homeowner and he advised me of the different things that the company offers for me to enhance my water system. By the end of the job I did not feel like a company was doing the work but rather a friend. Thanks Dale!!!

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  Response from the owner

  Ms. Jackson, It is very warming to learn about your first experience and how you were comforted and fully understand the service that was performed in your home. Thank you for taking the time to share such a thorough walk-through of your experience with us. We strive for greatness and are happy to hear that technicians like Dale are following through.

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