Mainstream Heating & Cooling
City, Clarksville, TN

Mainstream Heating & Cooling Reviews

4.8 stars based on 929 reviews

Featured Comments:

• L

  Layla Derakshan-Galang

  5.0

  Amazing service! We had an issue with our A/C not providing our home heat & these winter nights are no joke! The following morning, I called Mainstream heating & cooling and within an hour they sent out two technicians - who were both friendly, honest & personable (I unfortunately didn’t catch their names so they can receive their credit). Turned out it was just a small issue & was fixed in no more than 15 minutes! We only had to pay the service fee which was such a blessing! Thank you gentlemen again! Such a great experience! If you want professionals call them!

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  Response from the owner

  Thank you for calling out our team and letting us show off our Fast Service At A Fair Price tm agenda. We appreciate you letting us help you.

• J

  Julian Gastelum

  1.0

  Double-check their work. Left my attic a mess. Insulation and trash thrown everywhere. Screws were left out... Not sure where they came from, but they definitely were apart of my unit before they came. Cigarette butts left behind for my dog to eat. Stayed out front of the house conveniently until 3pm

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  Response from the owner

  Thank you for taking the time to let me know what happened. We agree that this is NOT how we want and work to take care of our customers. I wish I had a good excuse for what happened, unfortunately, it appears that we just blew it. I know my service manager has reached out directly to you to correct all of these issues and fix our mistakes. I am sorry that you had to go through this in your home. The only silver lining I can see is that your unit is running well and with no other issues. If there is anything else we can do to show you our best side, please let myself or Jeff know.

• Q

  Quincy Gallman

  5.0

  Technician was very helpful.Called them because our unit wasn't holding indoor temperature. They let us know that the unit was older than what we were told by former homeowners.And it would need more replacement parts in the future, because of the age of the unit.So we decided to have the unit replaced.Great communication with the tech and company. Can't wait to get our unit installed.

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  Response from the owner

  Thank you for the great feedback! I know having the next 10 years of parts warranty will make the energy savings of your new unit even more enjoyable. Please let me know if we can do anything else to ensure your home is comfortable.

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