M. L. Heating & Air Conditioning
Line, Westerville, OH

M. L. Heating & Air Conditioning Reviews

4 stars based on 20 reviews

Featured Comments:

• B

  Brandy Pachal

  4.0

  These guys came and installed a gas valve on our 40 year old furnace. And went over and above and even put a new filter on. Very professional. Highly recommended. Best in town .

• J

  Justin Alloway

  2.0

  I had a pool heat pump issue and the pool company recommended them. Let me start with the positive. Everyone I dealt with was extremely nice and friendly. When they thought they knew what was wrong they said if it didn’t work they would charge me after the initial service call. However, the tech that came out checked pressures but didn’t check anything electrical. He said it was the thermostat. I called the manager and said I’m fine with trying it as long as someone else comes out to install it so they could verify that they thought it was the thermostat. Well the original tech showed up. And it exhibited the same symptoms. Ran 45-60 minutes and then quit again. I found a YouTube video and diagnosed it myself.

• B

  B Hamilton

  5.0

  After my experience with ML, I had to find a way to leave a public review. My mom is 78 years old living alone. She's concerned about the age of her furnace, so Hal Mullins came out to do an inspection and give an estimate for a replacement furnace. After we discussed the furnace further with my mom, she decided to wait and see if she could get another year out of her old one. On his first visit, Hal noticed a loose handrail on my mom's basement steps. He told her he would fix it. A week later, he called her to see if she was home so he could swing by and repair the handrail! She said she tried to pay him, but he refused. And she said he didn't say a word about installing a new furnace. Just simply helping her out. We are so grateful to Hal and so appreciative of his kindness. We will refer everyone we know to ML. That was way beyond expectation and evidence of true compassion and honesty.....and their quoted furnace replacement rate was half what we received from 2 other competitors! Thanks Hal!

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  Response from the owner

  Thanks B. Hamilton! We truly value our customers and are so happy to hear that Hal was able to help your mother out. We will be sure to pass along your kind words to him and we appreciate you sharing your experience!

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