M & K Heating and Cooling Services
Hacienda, Las Vegas, NV

M & K Heating and Cooling Services Reviews

4.3 stars based on 70 reviews

Featured Comments:

• J

  Jeremy Kelley

  5.0

  A/C Technician Mike and Kurt! Took thier time to hear out our families concern. They serviced our compressor, air handler, control module and thermostats in house and found a bad thermostat and replaced under warranty in 24 hrs. Air handler unit in attic space was checked. It was a new build home. Found that builder did something wrong and corrected the issues. Well equipped and extremely knowledgeable! THANK YOU!

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  Response from the owner

  Jeremy, Thank you for the shout out! I will make sure the guys see this.

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  s34nVideos

  1.0

  *** CODE VIOLATIONS *** CODE VIOLATIONS *** CODE VIOLATIONS *** M&K Heating and Cooling Services did a really bad install with many code violations being broken back when my AC unit was installed by them in 2011. I only just found this out because I posted for AC troubleshooting help on the internet and people were going crazy over the code violations and safety issues in the video I made of the unit. M&K Heating and Cooling Services also came by in 2017 and didnt acknowledge the issues nor inform us of these issues. I contacted them the other day about these concerns, the unit has a 10 year warranty anyway, but I wanted them to fix all of these code violations with the installation. We didn't feel safe and felt like we had been lied to and cheated out of labor time which should have been spent on a quality installation. The unit and install was $5500, that is a lot of money and I couldn't believe out gas line was supported by a piece of electrical wire, there was no sediment trap (which is required from 2008 and on), no gas shut off, the fuse box contents fell out everywhere, gas line wasnt supported, they used an appliance hose rather than a rated gas line; code violation hell! Many many safety issues! They came out the next day and explained the person who did the install no longer worked for the company. However, the OWNER came out HIMSELF 2 years ago for a seperate issue and didn't report ANY problems with the install. The next day, they arrived 40-45 minutes late. No calls, no emails, no texts. Nothing. They addressed the issues, at least, I thought they did. However, I could smell gas around our house. We were cooking at the time, so I didnt think much of it. 2 more days pass, I still smell gas. I go to the meter, it's running... constantly! I had a bad feeling.... I climb up on the roof and the new gas line WASN'T EVEN BOLTED TOGETHER PROPERLY!! It was !!! LEAKING GAS !!! UNBELIEVABLE!!!! I ACTUALLY CANNOT BELIEVE IT. ARE YOU INSANE!?!? you didn't check for gas leaks before you left!? Before he came, I said "Do you want me to shut off the main gas line?", he said: "nahh, I think we'll be alright". Bunch of cowboys with no care or consideration for human health and safety. Out to make a quick buck. It's disgusting!! Absolutely disgusting! After raising a complaint and making my safety concerns known only 4 days earlier, then go and "better" themselves. This isn't a movie sequel, I'm not sure why they are trying to excite the audience. The only victim here are the poor old folk that cannot climb onto their roofs and check out previous installs by this company. Their licence should be REVOKED!! I am SO MAD!!!!!!!!!!!!!!!!!

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  Elizabeth Lader

  5.0

  Excellent, Excellent, Excellent. This is the ONLY company to use in the Las Vegas/Henderson Valley - they are honest, reliable, always on time, have excellent communication (whether it be with their onsite techs or with their office staff). I've been using M&K a few years now and they are the ONLY company that I'll recommend.

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