Loudon Mechanical Services
Shore, Lenoir City, TN

Loudon Mechanical Services Reviews

4.9 stars based on 92 reviews

Featured Comments:

• L

  Libbie Cunningham

  1.0

  We had Rusty approximately 2 yrs ago install a wall unit and a 5ton 2 stage unit all duct work etc 25,000.+ The wall unit never worked from the beginning rusty came out 1 time and it worked 1 season.The 5 ton unit has been loud when its on and not working right either the 5 ton unit come to find out has wrong thermostat and the return duct work is to small for unit size etc.I have contacted Rusty so many times texts calls left voice-mails i have lost track but kept all my info.and texts etc.He hasn't done anything to fix these issues or gotten back with me to get this figured out.Now we are going to be charged by another company well over 3000. + to fix what we pd Rusty to install. I hated i had to write this review and I wish he would have made things right .But I don't want anyone else going threw what we have.

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  Response from the owner

  We assisted this customer on numerous occasions and did not charge anything to them past the original charges. This review is coming 2-3 Years after the job was completed.

• J

  Jonathan Wheeler

  5.0

  Rusty and his team were great. The igniter went out and our house got cold quick. They came out same day and had it running in like 30 minutes. Would definitely recommend them to anyone needing work done. Fast, friendly, and professional.

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  Response from the owner

  Thank you sir for trusting us with your home!

• L

  Lynne Witt

  5.0

  You won't be disappointed if you call Loudon Mechanical Service. Rusty and his crew are top notch! They installed a new Trane HVAC system in our house. Great price, quality equipment, and excellent customer service. You don't find this kind of honesty and integrity very often. Rusty really takes care of his customers. I'm a customer for life!

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  Response from the owner

  Thank you Lynne for trusting LMS with the comfort of your home!

More reviews (7)