Lloyd Home Service
VT-215, Marshfield, VT

Lloyd Home Service Reviews

4.9 stars based on 491 reviews

Featured Comments:

• K

  K Winchell

  3.0

  Five stars for customer service, the lower rating is due to technical issues. Lloyd Home Service recently came out to diagnose an electrical problem at my home. We were receiving half power and it was diagnosed as an issue with the underground wire. We were quoted $8,600 for the installation of a temporary above ground (running about 100ft from meter to panel) and then burial with backhoe in Spring. Unfortunately the diagnosis was incorrect. Ultimately, Lloyd advised us that the connection would be safe until we were able to get the temporary wire installed and offered that they could do that work by the end of the week. I'm so grateful I received a second opinion. Not only was the issue a much simpler, cheaper fix, but it was a safety hazard to leave the house connected at the pole. That said, both the technician and owner were extremely courteous and polite. After we told them what had happened Lloyd Home Service offered to refund us the diagnostic fee and were very receptive critique. Conclusion: I would hire Lloyd Home Service again but maybe not for electrical work.

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  Response from the owner

  Thank you for taking the time to write to us. We try to be the best company in town and your feedback helps us to improve. For all our efforts, sometimes we fall short and we apologize for doing so in your situation. We are happy you were able to get your issue resolved we just regret not being the ones to work with you on getting your solution

• M

  Marie Ritzo

  5.0

  During the most recent frigid cold snap, I had a water heater problem--on a weekend of course. Their crew came in the time frame agreed upon, spent time explaining the problem in a clear and understandable way, and performed the repairs efficiently and successfully. I have been a customer of Lloyd Plumbing and Heating for over two years and have called on them for both major repairs and purchases as well as standard maintenance. I have always been happy with their service and professionalism.

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  Response from the owner

  Thank you for the great 5-star review, Marie! We’re so happy to hear that our team provided you with friendly and professional service from start to finish. We appreciate your loyalty to our services and look forward to helping you and your family again in the future!

• D

  Dana Gorton

  5.0

  Peter and Justin did an outstanding job on my new furnace, very professional and knowledgeable. Highly recommend. Thank you guys for getting it done in time for Christmas.

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  Response from the owner

  Thank you for the 5-star review, Dana! We are so happy to hear you had such a positive experience with our company, and are very happy to have been able to work with you on your project. We look forward to helping you again!

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