LINS Heating & Air Conditioning
J, Cedar Rapids, IA

LINS Heating & Air Conditioning Reviews

4.8 stars based on 100 reviews

Featured Comments:

• C

  Chris

  5.0

  Great customer service! The technician that came out was on time and very knowledgeable. He worked fast and explained any issues there was. Went above and beyond in my opinion with my furnaces and was very respectful with helping me understand my set up. Highly recommend LINS for all heating and air conditioning needs.

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  Response from the owner

  Chris, Thank you for the review, LINS Heating & Air Conditioning appreciates when our customers take time to leave a note about us! We are glad you experienced our first-class HVAC service. Our team takes great pride in our work and are happy to hear you had a great experience. Julie

• D

  D O

  1.0

  I have problems with my boiler not keeping up when it drops to single digits . I've had Linn out twice to maintenance it . When I ask them about supplemental heat ,he says put carpet in or move furniture off the wall.try insulating. All lazy answers. I've had valenta come up ,they will put a gas line in for me. The owner of Linn has no answers for me. I am not gonna move my couch to the center of the room or put in carpet .which by way does absolutely nothing. I wanted real heat not excuses. The owner seems out of touch .

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  Response from the owner

  D O, We are sorry to hear about this experience. We have searched our database regarding these notes you provided and our service manage is unable to find anything that resembles your issue. We take these complaints very seriously and would like you to call into the office to discuss. We do offer supplement heat solutions so we are concern this review was placed on the wrong account. Our Office # 319-362-6435 we look forward to your call. Regards, LINS Management 01/24/22- We still have not heard back from you regarding your complaint. Based on your reference in your complaint stating the owner was your service person, the owner here does not go on service calls however does do our estimates. Our service manager has over 20 years of experience with boiler. We feel you have selected the wrong company to put your review too. We have reported this to google. If you still feel this is an error, we are happy to discuss your concerns 319-362-6435 and speak with Steve our service manager. Regards, Management

• K

  Krystl Verrengia

  5.0

  LINS was responsive immediately. I informed them our furnace was not working and someone came out the same day. They checked into our warranty for us in order to get a very expensive part covered even though our furnace was installed by an unknown company.

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  Response from the owner

  Krystl, Thank you for the review, LINS Heating & Air Conditioning appreciates when our customers take time to leave a note about us! We are glad you experienced our first-class HVAC service. Our team takes great pride in our work and are happy to hear you had a great experience. Julie

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