Lennox Stores (PartsPlus)
55th, Denver, CO

Lennox Stores (PartsPlus) Reviews

2.8 stars based on 47 reviews

Featured Comments:

• G

  Gale Force Heating AC

  4.0

  Finally a Good Experience! We ordered a part that had to be delivered & the delivery address was incorrect. I called 2 days later to check on tracking & discovered the delivery address had not been changed & the individual assisting me took it no further. I called back & spoke with Ryan...not only did he fix the address while I was on the phone, he tracked the package - determined it was in the same state, but could not get a definitive answer from UPS on delivery. So, Ryan located the part in Phoenix & ordered the part, overnight (not at my expense), & continued to try reaching UPS. I received both parts the next day! Ryan went over & above & saved my day, my customers day & allowed me to keep the schedule! I am very pleased with the experience & pleased with the awesome assistance from Ryan!

• m

  matt jackson

  1.0

  Absolutely terrible customer service. I tried to get a capacitor from this company for one of their subsidiary furnaces which was an Armstrong air made by Lennox. And was told that they can’t help me unless I have a model and serial number of the unit I’m working on. After I gave them the values of the capacitor and also a part number. This is one of many encounters that I’ve had with Lennox in Denver, because were not a dealer of Lennox they decide they don’t want our business.

• b

  black Eyes

  5.0

  I know they are busy, we ordered equipment and took time to get in their system. Ryan helped and processed fast. He is always very supportive. Appreciate your hard work Ryan.

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