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This page contains relevant information of Legacy One Heating, Inc in Russell, Mukilteo, WA which locates proximate to you. You can get information about contact information of the hvac repairing service like opening hours, addresses, phone numbers.

Legacy One Heating, Inc in Russell, Mukilteo, WA | HVAC Near Me

I had a great experience with Legacy One!
I called Legacy One to service our gas furnace. The tech, Tristan, was outstanding!
He was extremely polite, very knowledgeable, and he took the time to explain what he was going to do, and to answer a few questions I had.
When he was done, he pointed out a couple parts that will need some attention soon, but nothing super critical.
I'll definitely be calling Legacy One for any future HVAC needs.

Thank you for your review, Nelson! Please let us know if there is anything else we can help you with.

Legacy One crew was the best. From day one, of reviewing our space and what we needed, through the final day of install.  Very helpful, knowledgeable.  Super kind group,  everyone installing and working in the office.

Thank you so much for your kind words, Kara!

Tristan, the service technician from Legacy One, is a pleasant, helpful and courteous gentleman. He puts all our worries to rest and explains what needs to be done with great sincerity. The above 5 stars are for Tristan.

If I could give Legacy One zero stars. I would. This company does not even deserve a one star rating.

We signed a contract with Legacy one to get a mini split air conditioner system installed in our Town Home.
Their salesman came over for an inspection and promised us he could get the work done and we paid him more than half the deposit.

After waiting for  2 months for our installation date, The installation guys showed up with a Boom Lift that did not fit or cover the height of our townhome. They said an installation was not possible & left.

We tried to reach their Salesman , who said he would look into getting a scaffolding /ladder setup instead. He promised to call back but never did. We had to repeatedly call back to reach him & finally managed to schedule another inspection.

The salesman & the owner, subsequently came over for another inspection. We suggested the use of a scissor lift. They agreed it would work & left. We agreed that the right model of scissor lift for our home would be the genie - 3246.

After waiting for another month, they finally showed up for installation with the Wrong lift model again. Instead of genie-3246, they brought the genie -3232 which did not have the height clearance to fit.

We had to print the manual for the genie -3232 to show the team how they could reduce the height & fit the lift in our space, he seemed very reluctant to get it done.

Finally, the owner decided that the lift might not fit & declared that he cannot installed the air conditioners for us.

Subsequently we kept calling the salesman-to demand a refund of the amount we paid (over 8000$) and he literally neither picked up or returned our calls. After multiple calls & emails we finally got our refund.

This company shows zero interest in getting the work done once they have your money. And equal reluctance to issue refunds.

3 months of time & effort completely wasted on Legacy One.
If installation was not possible, we would have liked to know on the day of inspection itself.
Their salesman, clearly has no clue on what his installation team can do or cannot do.
I would never recommend Legacy One to anybody. Most incompetent company ever.

We had good overall experience and got a really high quality system at a competitive price. I got multiple bids and Legacy was not only competitive but they were also more creative around how to install with minimal impact inside and out. Some of the other firm suggested expensive and disruptive options, and showed no willingness to be creative. They showed up in force on the day and time they said and the team was friendly, professional and efficient. System works great and the heat pump is so quite its hard to hear when running.

Thank you for this great review, Louis! Please let us know if there is anything else we can help you with.

Needed to get my unit up and running and they were quick and efficient

They worked on my old furnace ,which help nurse it along for a while longer.  Then when the old furnace died they installed a new one in a couple of days. The installers were great did a good job. Very reasonable  price. They put it in a year and half ago. I call ask to come out and do a maintenance check. They came out in two days and at no charge. I recomend them to anyone who need furnace work.
Great company, ThankYou

Thank you so much for your review! Please let us know if we can help you any further.

We had a great experience with Legacy One Heating.  When our heat pump stopped working, Kat came out the same day and got us up and running.  She was super professional and was thorough in making sure the problem was remedied.  She also educated us on how to maintain our system and avoid future problems.

Thank you so much for your review, Erica! Please let us know if there is anything else we can do for you.

I work for an established company (since 1910). We had a Convertible Air Handler fail on us (during the freeze non the less). Requested 3 quotes and Legacy One was the first to reach out and provided their estimate. They reached out about a week later to answer any questions that we may have had, and we were still waiting on the other 2 quotes. Over a month later we finally received the other 2. Legacy One was within the ballpark but their customer service was light years above the others. The estimate was spot on, their crew was fast and efficient and their follow through was impeccable. Stop looking...... Legacy One is the company YOU would hire to work on your grandparents house with no worries so treat yourself the same way.

Friendly, professional, competent, competitive, great service.

Legacy One Heating, Inc
Russell, Mukilteo, WA

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Legacy One Heating, Inc Reviews

4.7 stars based on 14 reviews

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