Laury Heating Cooling & Plumbing
Broadway, Pennsville Township, NJ

Laury Heating Cooling & Plumbing Reviews

4.8 stars based on 133 reviews

Featured Comments:

• A

  Adam Duncan

  5.0

  I am writing to share with you my experience with several representatives of your company. The heat on my rental property went on a Friday night. The following Monday, I was contacted by Sean Henry through an Angi's list inquiry. Sean agreed to immediately meet me at my property. It took us both about an hour to drive to Absecon. I met Sean and we immediately looked at the property to give me a quote for replacement. Just a few hours later, he emailed me the quote. I couldn't be happier with his professionalism. I agreed to the quote the next morning and he moved mountains to get the service scheduled right away for that Thursday. That Thursday, I meet Justin and Kevin at the house and they were ontime, friendly and very professional. On Friday when they arrived, I also met Alex. He too was friendly and professional. They worked diligently to get things up and running by the end of the day and with a blizzard looming as well. Before and after pictures are included. I decided to go with Laury for a service plan on my residence as well. Dan and Dan Jr. Are awesome too. Felt like I have known all of your employees for years. I just went to commend all of them who treated me like I was family. They were all nice people to work with. You have a customer, and advocate for your company for life! Thank you so much, it is refreshing to have a company like yours. Please pass along my thanks to all of your team.

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  Response from the owner

  Hi Adam - thank you for taking time to write such a detailed review of your experience. We are most definitely not a perfect company and make mistakes. But as you noticed, it is our people who make all the difference. Regardless of problems we may encounter, or when miscommunications occur (because they do sometimes), our team stands behind the equipment we install and the work that we do. Rarely is there a problem we can't fix. With our generations of experience, we understand that it's always worth doing what is right for our customers - from beginning to end. And your type of feedback is what encourages us most. Thank you for your positive recognition of our team members. Please don't hesitate to give us a call if we're ever needed.

• B

  Beverly Goodman

  5.0

  Jeffrey Bailey was an excellent representative of the Laury company. Not only did he demonstrate professionalism and respect for me and my home but he also brought an engaging personality that made it easy to ask questions. I hope he is available for my next maintenance appointment. He truly made my day better!

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  Response from the owner

  We are very pleased to read your review, Beverly. Thank you for being our customer and for your support. We love hearing positive recognition about our team members, and we're glad Jeffrey was able to bring a bit of joy to your day!

• A

  Amy Smith

  5.0

  Laury installed a geothermal system at our house many years ago, so now we have a low cost, environmentally friendly heating and cooling system that has worked wonderfully for years. I recently re-started a maintenance plan with them and their customer service is EXCELLENT. Scheduling a service visit was easy, they texted when the technicians were on their way, the techs were great and provided great service. I highly recommend Laury.

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