Larry Allen Heating & Air
Huntoon, Louisville, KY

Larry Allen Heating & Air Reviews

4.3 stars based on 28 reviews

Featured Comments:

• K

  Kayla Jones

  1.0

  Do not trust this company for your heating and cooling needs! 1. I had my whole heat pump system replaced in 2019. They installed the wrong thermostat, so I couldn’t access my electrical heat in the event of freezing temperatures. 2. The furnace was installed incorrectly. Tom Drexeler came out and found components not even installed. 3. My AC was rattling badly - they came out TWICE AND DID NOT FIX THE PROBLEM. 4. Just had someone come out and look at everything because my house is not cooling - again another failure of the installers. The PSI was set dangerously too high amongst other issues. Now I have to pay close to $1,000 to reverse all of their mistakes! Just unreal…

• J

  Joe C

  5.0

  Highly recommend this business. Comes when you call, weekends, holidays. Quick response, understands your need for fast service. Straight forward, all inclusive “out-the-door” deal at a good price. Excellent after the installation service. Had hot house 4th of July weekend, came over and replaced central air/furnace, arrived 9:00AM and completed job by noon. Removed all old equipment and left clean job site. Friendly crew worked efficiently. 10 months later, Memorial Day holiday, thermostat malfunction caused hot house. I called early morning, owner arrived hour later to check equipment and analyze problem, no charges for coming, cold air when he left. Honest, dependable, strongly recommend. Joe on Dixie in Louisville.

• K

  Kevin Dobson

  1.0

  I had A/C replaced by Larry Allen 1 1/2 years ago. System stopped working just a few weeks ago so i contacted them because of the warranty. He didn't show up on the agreed upon date to check the system. Rescheduled with them and they came out and put in leak detector. It stopped working again and they came out a second time. It was admitted by one of Larry's workers that the lines were installed too close together causing them to rub a hole in the line. He joked about it saying 'it must have been a Friday'... They fixed the problem and all was well. A week later I get a bill for just under a thousand dollars for 7 hours of labor. They were at my house for a total of all visits of less than 2 hours!!!!! Not to mention the repair wouldn't have been needed if it weren't for their negligent install. AND, not at one point was pricing or a quote discussed with me or my wife at any time. We thought they were warrantying the work! My wife contacted him and she was laughed at on the phone and said "report me to the BBB, I don't care". Needless to say, I am not paying the bill and have contacted the BBB. I will also contact the Weatherization program that contracted him to install the A/C in the first place. WARNING - DO NOT USE THIS BUSINESS!!! He may have a few happy customers but he is a scammer and will take advantage of you if he can!!!

More reviews (2)