Kruchten's Heating & Air Conditioning
Inglewood, Brainerd, MN

Kruchten's Heating & Air Conditioning Reviews

4 stars based on 13 reviews

Featured Comments:

• K

  Kristie Fischer

  2.0

  My husband contacted this company to replace our traditional water heater with an on demand water heater. After they came out to our house and looked at our system they quoted us $2000 to install the tankless system. We agreed based on the verbal quote. After the work was done they demanded that we pay $2685. When we asked why the final amount was higher than the quoted price they treated us rudely and accused us of lying. I gave 2 stars instead of 1 because they came out to do the initial quote the day after we called, showed up to all appointments on time, and performed the work promptly. I just wish we had gotten the original quote in writing before agreeing to have the work done.

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  Response from the owner

  We appreciate your feedback. This is a perfect reminder for us that every installation will have a signed proposal before work is performed in the future.

• T

  Tracy White

  5.0

  We were VERY pleased with their performance !! They came within hour of being contacted and turned out we had carbon monoxide in our home & shut it down immediately and explained what was happening and what the plan was going to happen. They also left us enough heaters to heat our home till they could come back to install the new furnace! They had masks on, answered questions I had. and they were very informative. They cleaned up after installed new furnace and explained new thermostat. Thank you so much we are very appreciative!!

• L

  Lori Carlson

  5.0

  My mom has used this business for many years . They are prompt , professional , & honest . Bruce & his crew have excellent business ethics , . Years ago they put in a new furnace , & also central air . Through the years they have continued to do regular checkups to keep it in good working order . A big thank you from Annamarie Haberer’s family

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