KLM Heating & Cooling
Decimal, Louisville, KY

KLM Heating & Cooling Reviews

4.9 stars based on 175 reviews

Featured Comments:

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  Sheena Stewart

  5.0

  Shepherdsville recently received 4 inches of snow and the temperature dropped to 20 degrees. What a joy it was to discover that my furnace took that opportunity to go belly up. It was toast. I called KLM and between Preston, Steve, and Germaine my furnace was replaced in a timely matter, They were truly driven to get the job done and even cleaned up after themselves. Very professional, polite, and on time. The owner Neil showed up during this process to check up on me and to review the work being done. I would highly recommend this company to any one.

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  Response from the owner

  Thank you very much for your business and for taking the time to give us such a wonderful review!

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  Ann Skinner

  5.0

  Neil, Jermaine, and Steve at KLM provided me excellent service in replacing my 23 year old furnace and thermostat in my home. They were prompt, polite, and neat. They even lowered my thermostat on the wall (which I had to stand on my tiptoes to see) and then repaired the wall from the old thermostat at no cost. Merry Christmas KLM and thank you for the fantastic service and for ensuring that I am warm and toasty this winter!

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  Response from the owner

  Thank you so much for your business and for taking the time to give us such a wonderful review!

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  Kevin Embry

  5.0

  Fantastic service!!! I have no complaints at all. Neil in the sales department answered all of my questions and was friendly and professional. The installation crew, Jermaine, Steve and Jesse, were very professional with me and very respectful of my home in terms of clean up, booties etc.... Most important though, they answered all my questions regarding my new system and that was very important to me since I am lacking in my knowledge of this trade. I will have them back to conduct maintenance on my equipment for the future. I just want to say thanks fellas for answering my questions...it is truly appreciated. Kevin

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