Kettle Moraine Heating & Cooling
144, West Bend, WI

Kettle Moraine Heating & Cooling Reviews

3.6 stars based on 21 reviews

Featured Comments:

• G

  Gary Zivney

  1.0

  The individual came out to the house check the furnace. Made it seem like if he didn't check it it would have died on us over the winter. Did not check the filter which was very dirty. Proceeded to check part of the AC. Did not check the pressure of the AC to see if the freon was low. Just that the compressor was junk and the AC unit only a few years old was a cheap unit and all should be replaced. Quoted $5,000 plus labor to replace. Did not diagnose 100% or give a price on fixing old unit. Underhanded Scare Tactics in my opinion. I will be calling for a partial refund tomorrow we'll see how that goes. Seems I've already called and was supposed to receive a phone call back today about the service that was performed. Have not heard anything.

• D

  Doug Klanecky

  5.0

  Needed our annual inspection/cleaning before the air conditioning season really gets under way. Bill arrived with in 15 minutes of the scheduled time, and called when he was about 15 minutes away to give us a heads up on his arrival. We also got a text messaage with his picture, and contact information, so we knew who to expect. Service went fine and air conditioner is ready for the season, and everything else checked out fine. Bill offered to follow all "current" social distancing, including gloves, mask, too as well. I don't know how the visit could have gone better.

• G

  Gabriel Eke Agwu-Ndukwe

  1.0

  I really dont know how this company is getting good reviews. 1. I had them review my whole house and provided feedback on the kind of HAVC I needed due to one room not heating well. Their recommendation was wrong because I still have the problem. I called to report that am still having the same problem and they promised to send someone who knows the system to come and check it. The man never showed up. 2. Come summer after the new HAVC was installed, I had another problem due to their bad installation. They realized the pipes was not flushed hence AC water was backing up into my furnace. 3. Finally I paid for their yearly maintenance. They did they work but after the work now my AC fan stops working every morning. Seriously. To be clear everything was working well before I engaged this company. 4. Now am calling to ask someone to come in to review the AC only for them to try to blame me for the problem. Really? wow

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