Kent Refrigeration
19th, Covington, KY

Kent Refrigeration Reviews

3.3 stars based on 12 reviews

Featured Comments:

• j

  john hein

  1.0

  Called Kent to service our ice machine. They sent a guy that could hardly speak words very unintelligible or intelligent for that matter. He worked on the system for literally 20 minutes. Said he replaced a part and charged me 400$. And the part was 90$. He was rude and kept saying it was our fault the BRAND NEW machine didn’t work properly. Talked down to my employees ... which they couldn’t understand a word he was saying. Do not hire these people to do anything got you.

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  Response from the owner

  Hello, Sorry you did not have a great service experience with Kent Refrigeration. I am one of the owners and would be happy to discuss this issue with you. I don't recognize your name and I am not sure what business you are with, but if you call our regular number, 859-431-4252, I would be happy to discuss any issues with you. We strive to provide great service every time we visit a customers site. Just call and ask for Dan.

• r

  ray patel

  1.0

  This people are unprofessional, rude and arrogant. I call for service and technician came and did some work without putting any parts and said it fixed and charge $350.00. Next day i saw problem is still there called again and technician came and work something on it and said it fixed. And charge again $150.00. Next day is same it still not cooling. This people doesn’t have knowledge and they keep coming back every times without fixing your equipment they charge every time. Sometimes your labor cost is more than your equipment. Be aware for this people. Call the authorised dealership to get right technicians the KENT.

• L

  Leanna Zimmer

  1.0

  Your guy that just passed Steiner ave on river road ran the red light and didn't pay attention. On sunday, jan 7 appx 1045 Am. It seemed he was on his phone. I tried to tell him he ran the light when we were stopped but he ignored me. Older guy with grey beard. Better be careful

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