Ken's Heat & Air
TX-154, Sulphur Springs, TX

Ken's Heat & Air Reviews

4.7 stars based on 38 reviews

Featured Comments:

• R

  Robert Dunn

  5.0

  Blower motor for central air and heat was randomly cycling on and off. Very annoying. The technician diagnosed the issue with my Trane system. Needed a new circuit board. They were able to order the card for this 27 year old system. Installed new card. Problem resolved.

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  Response from the owner

  Mr. Dunn: Thank you so much for you review. We are glad that we we able to get your system up and running properly for you. Thank you so much for your business!

• S

  Stock Scooter

  5.0

  From my initial call with the office manager, to the Technician, Josh, coming out to fix my unit, Ken's Heat & Air gets the highest marks. I'm new to this area, and I didn't know who to trust with this repair job. The office manager who handled my initial call was very attentive, to me detailing my problem. She let me send her pictures of my heating system to view what had gone wrong. She even sent me their fee schedule, so I would know what to expect when it was time to pay the bill, which ended-up being very reasonable. After setting the appointment, I also got a call from her letting me know my technician was 30 minutes away and would be there shortly. That's going the extra yard, in my opinion. And Josh the Technician was prompt, efficient and had the parts on his truck that were needed. A very nice guy, too, on top of his technician skill set, I might add. I can say that I proudly placed their magnetic business card on the front of my fridge. They are my "go to" A/C team from now on.

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  Response from the owner

  Thank you so much for your positive review! We sincerely appreciate you and your business. Look forward to doing business with you again.

• K

  Kelsey Shilling

  5.0

  We have used Ken’s heating and air several times. Brent and his crew recently installed a new unit in my salon. We love it! It turned out as we had planned, looks great and my electricity bill has been great too.

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