Kelley & Dawson Service
Broadway, Wichita, KS

Kelley & Dawson Service Reviews

4.9 stars based on 239 reviews

Featured Comments:

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  Brenda Hellman

  5.0

  Kelley & Dawson have always been so reliable and trust worthy. They are prompt when given an arrival time and their response time to access the issue has been less than 6 hours each service and repaired/replaced within 24 hours. Their office staff to techs, Zach, John and Caleb are courteous, always willing to explain what they’re doing & serviced area is very clean when job is complete. I’m impressed with their install that our systems run most efficiently, and are aesthetically conducive to our area. We highly recommended Kelley & Dawson Service!

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  Response from the owner

  Brenda (and Tim), Thank you for taking the time to hop on and leave Kelley & Dawson Service a five star review! We are pleased to read you have had several great experiences with our company. We are overjoyed you are happy with your new Trane Heating and Cooling systems. We look forward to serving you for many years in to the future! Thank you again for choosing Kelley & Dawson Service!

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  Tammy Volbrecht

  5.0

  If you want a good reliable service go with them. Tech worked hard to get our furnace back in working order despite some part hiccups that were out of his control.

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  Response from the owner

  Tammy, The crew at Kelley & Dawson Service is over the moon happy to know the fix our tech Brian came up with did the trick to keep your furnace going! We'll keep our fingers crossed you don't have anymore trouble this winter! We look forward to serving you in the future. Thank you again for your business!

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  Tracy Knight

  5.0

  Our furnace quit working a few weeks ago, my husband called Cooks but they couldn’t make time to work on it. I told my husband I was going to call Kelley/Dawson because they had very good reviews. The receptionist was polite, understanding and actually listened to what I was saying. She dispatched Ivan within an hour. Ivan Treto was very knowledgeable and quick to find the problem. He articulated the issue perfectly, gave me multiple options with pros & cons. I was very impressed by his persona & work ethic. I highly recommend Kelley-Dawson for all your heating/AC needs!

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  Response from the owner

  Tracy, Thank you so much for taking time to leave a review. We are pleased to read you were happy with your experience with Kelley & Dawson Service. We appreciate your notes about the receptionist and Ivan. At Kelley & Dawson Service we strive to give every customer the same type of service you mentioned in your review. We are also happy Ivan was able to guide you in the right direction on addressing your issue. We look forward to serving you again soon!

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