Keith Air Conditioning Inc
Sledge, Mobile, AL

Keith Air Conditioning Inc Reviews

4.2 stars based on 45 reviews

Featured Comments:

• J

  Julia FM

  3.0

  We used Keith for several years for annual maintenance and repairs as needed and were very satisfied with them, so when it came time to put in a new unit - they were our first choice. We upgraded to a more powerful unit to better climate control our house and noticed a difference almost immediately, sadly not for the better. The Master bedroom was miserably hot, so much so that it was causing headaches. We contacted Keith and someone came out and did a cursory check and confirmed that the living room was much cooler than the Master Bedroom but waved it off as a result of the duct work being old. (Of course previously we had an old unit AND old ductwork and did not have those issues, but that was apparently beside the point?) They said they could replace the ductwork but would not be able to do so until the Fall when things cooled off. Using both reports from our Nest about how often the unit was running and reviewing our power bill compared to the year before, we began calling Keith again. Something was clearly amiss - the unit was running for 20 hours a day and yet the Master bedroom was miserable. We were told we were low priority because we had air, so it took several more weeks to get someone out. This time someone went into the attic to look at the ductwork and determined the damper on the duct to a quarter of the house, including the Master Bedroom, had been closed during the installation process meaning the Master Bedroom was not getting much air and that’s why it was so miserable. Things got somewhat better as far as being comfortable but our new, more powerful unit, still runs for longer than the old unit did and struggles to keep the house comfortable. We were always very pleased with Keith, their prices are reasonable, their staff is very courteous, but as we look for someone to do our ductwork and make decisions about our annual maintenance contract I don’t know that I will chose them again this year with their laissez faire attitude for customers once the big sale has been made.

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  Response from the owner

  Julia, we appreciate you taking the time to give us your feedback!

• W

  Wayne ONeal

  5.0

  John G. and Brock H. just finished installing a new Carrier HVAC system. Very punctual, professional, and answered all my questions with patience. I've used Keith AC for preventive maintenance for 14 years, and they've done a great job keeping me comfortable! Highest recommendation.

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  Response from the owner

  Wayne, thank you for sharing the experience you had with others. We appreciate your review and truly value our continued relationship.

• J

  John Hill

  5.0

  John G and Brock H did a great job to install a new AC unit - we were very impressed with the time it took to install the unit as well as their willingness to go above and beyond and explain stuff to us. They are very knowledgeable experienced, would recommend them instantly.

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  Response from the owner

  Thank you so much, John, for sharing your experience with others!

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