Keith Air Conditioning & Heating
End, Marshall, TX

Keith Air Conditioning & Heating Reviews

4.9 stars based on 73 reviews

Featured Comments:

• J

  Jeri Charles

  5.0

  I highly recommend this business. I called and they were at my house within a few hours . The heater was fixed very quickly. This company is very courteous and professional. I will definitely use them in the future.

• N

  Noel Griffin

  5.0

  Keith AC Review Out of the five HVAC contractors we contacted, Keith AC was the only dealer who asked a critcal question: “Does your existing AC system work? It is going to warm up and it can get pretty hot in Texas...” I mentioned that the system was not working and we couldn’t get it to respond. Keith AC sent a technician to check out the old system. After running a series of tests, the technician replaced some melted electrical components, wiring, and a large, burned out electrical plug with only one partially melted prong left. Eventually, he got the system working. “This should get you through the next several weeks,” he told me, “if it goes down, call me and I’ll come out...” “How much do I owe you for the parts and service,” I asked. “No charge,” he replied, “we’ll retrieve the parts when we install the new system. We just want to make sure you have heating and cooling capability until the new system arrives.” I was amazed. How many other companies would go out of their way like this for their customers? Keith AC’s actions speak for themselves. Their chief concern is the welfare of their customers! Once the new system was installed, it still lacked the “communicating” touch control system which had not arrived yet. A few days passed and I became concerned. I am a chronic worrier. I sent an email to Keith AC expressing my concerns. The following morning a Keith AC truck pulled into my driveway. Soon, a technician was inside installing an up-graded communicating touch control system. Accompanying him was Keith AC’s owner, Brian Keith himself, overseeing the process. Brian had received my email, got directly involved, and secured the up-graded control system. Keith AC was intent on ensuring that any concerns on my part were addressed and resolved to my satisfaction. One thing has become very clear to me: Keith AC’s foremost and top priority is taking proper care of their customers. Their actions truly speak for and back up their words. Keith AC is known for its down-to-earth Texas hospitality, be it also known, given my experience, they are Top Class in everything they do the new system works impeccably. If you are looking for a new HVAC system or service of your existing one, I urge you to include Keith AC in your search. You will not be disappointed. I believe you will find them to be honest, highly knowledgeable, affordable, and above all, committed to their customers’ well-being. Noel Griffin Marshall, Texas

• B

  Barbara Bennett

  5.0

  Good service, nice gentleman that was here and am very satisfied with the work. The lady on the phone also polite and helpful. Would recommend Keith Air Conditioning

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