Kagel's Heating & AC, Inc.
York, Fieldsboro, NJ

Kagel's Heating & AC, Inc. Reviews

5 stars based on 436 reviews

Featured Comments:

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  Daniel Tomasulo

  5.0

  Joe Kagel and his staff are great. They came out very quickly on a SUNDAY morning to assess my issues with no heat in the house. It was determined that we needed new heater, AC and hot water heater. They installed these units in a matter of days, despite supply chain issues. Their work ethic is wonderful and they responded to all of my questions and explained everything about my new units. They cleaned up and left no mess or debris in my home. I can most definitely recommend Kagel's for heating and cooling systems installation and maintenance. Dan Tomasulo

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  Response from the owner

  Thank you for the great review Daniel! We appreciate your business!

• M

  Myrlande Steel

  5.0

  Just AMAZING. I mean it! From the moment I called in a literal panic to the completion of the job. The representative on the phone listened and got a worker out within hours...The contractor that came out was extremely honest and told me the truth-not what I wished to hear(as we had been having people “bandaid”the issue for a couple of years). They were the ONLY company that got to the bottom of the issue. Someone else from the company called me back with options and prices and told me-we aren’t the cheapest but we aren’t the most expensive either. Their ethics and honesty had me drawn in...to the point that the price didn’t matter at this point...Because of Covid 19...we had to wait about a week to get the work started/finished YET there wasn’t a day that went by where someone from the company didn’t call to update and sincerely check in with us. Who does that?! Not many companies....Guys...I haven’t even gotten to the job yet! As promised, they came at their scheduled time...spent the entire day at our house...gave me updates and completed the job. We had heat, as promised, the same day...They ran into hiccups (thanks to our ancient house) where we had pre-existing issues that caused issues with what they were doing and would you believe this-they followed up and temporarily fixed those issues by coming back another day...This is AFTER they fixed our heating system. I’m just amazed and super grateful. I apologize if you are reading this review looking for all the technical words about our HVAC System and the process-I have no idea about this stuff...I just know they told us our boiler was beyond repairable, was a dangerous hazard, that we needed a new one. I know that we didn’t have heat and when they left we had heat. I know we got a brand new boiler. I know they are honest, ethical and truly care about their customers and the job they do. It’s clear and evident in their customer service and noticeable from the moment they knock on your door. I also know that I will be calling them back for any other HVAC needs!

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  Response from the owner

  Thank you for the great review Myrlande! We appreciate your business!

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  Timothy Roock

  5.0

  Kagels replaced our furnace, ac, and hot water heater. The installation was quick and was at a much higher quality standard than the previous units (different installers) were. The crew was professional and extremely knowledgeable. I would recommend Kagels to anyone looking for a new HVAC system.

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  Response from the owner

  Thank you for the great review! We appreciate your business!

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