JW Ultra Air Heating & Cooling, LLC
Woodard, Raleigh, NC

JW Ultra Air Heating & Cooling, LLC Reviews

3.9 stars based on 13 reviews

Featured Comments:

• C

  Charlene Ennemoser

  5.0

  I have to admit when I first read the reviews I was leery. However, this company is totally awesome. They surpassed all my expectations. I had a call ONE hour after putting in the service request with AHS. To my surprise the service was going to be within a couple of hours. The tech they sent, Mo, was super nice. You can tell he really cares about his work and customer service. Will definitely recommend in the future. Thank you for getting my system working!

• A

  Anthony Carnicelli

  1.0

  Company replaced a few parts on my gas furnace but issue was still not fixed. Finally sent someone out for the 4th or 5th time and said they can’t figure out what is wrong so we have to find another company to fix it. Very frustrating since we’ve had a heating system that has not worked for over a month now in the winter time.

  ---

  Response from the owner

  Sorry to hear this. but when dealing with a home warranty company in the middle and an older unit sometimes you have more than one part that goes bad. you have to replace one part 1st and start up and check out. also when it is works when you get there , it shows nothing wrong. sorry you had trouble with your unit. please call us if you wish to discuss anything. thanks, Ultra Air

• R

  R.E. Potter

  5.0

  My 16 y/o+ heat pump went out for its annual summer vacation. Called AHS for warranty repair. Totally ready to trash the heat pump and have a new system installed. Jimmy worked up an estimate for my ideal system, but I decided to sell my home so I opted to just fix the old unit. He did such a good job the unit is working better than ever (used to never turn off in the summer until late at night) but now, it only pops on two or three times an hour. My electric bill is about 40% less. I'm just amazed! Great job, Jimmy and team! Thank you!

More reviews (2)