Joseph T. Berrena Mechanicals, Inc.
Stone, Huntingdon, PA

Joseph T. Berrena Mechanicals, Inc. Reviews

3.6 stars based on 14 reviews

Featured Comments:

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  Luke Sipes

  1.0

  I had them doing maintenance for my Generac but never again.The work they did was fine,my issue was they were charging me for travel to my residence$100 hour I might add and not to mention your never notified of this.So they came out had to replace a battery terminal$7 part, and took the technician 25 mins.I was charged a hour of Labor $100,then another hour labor for them to drive here Alexandria to Sinking Valley (20 mins each way),then charged $30 service charge.Never have I had a business charge me a service fee and a hourly rate to drive to my residence to complete work.Bad Shady business practice.I contacted told them no way am I paying for you to drive to my residence especially after being charged a service charge for coming out here.There response was a letter and a $250 bill, thanking customers(fools) like me lol.I sent them $150 and if the want the rest they can take me to court and have there Shadyness exposed.Do Yourself a favor Call SomeOne Else!!!

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  Michael Waldhier

  1.0

  Avoid. Their technicians do great work, but the company lacks professionalism or integrity. We were given a price for a water heater installation but later received an invoice three times higher than what was quoted. Initial conversations to fix the problem seemed positive - if they had admitted the error then I would have been happy to work out a compromise, but instead they ignored us and sent multiple unchanged invoices, now with late fees. Ultimately we rewarded their tactics by paying the invoice rather than get sent to collections. Bottom line: if you do work with this company, get everything in writing, and even then be prepared for the bait-and-switch.

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  Denise Bilger

  5.0

  I have used this company multiple times. I needed a service call on my furnace when it wouldn't provide heat.the technician arrived and worked on my unit in very thorough manner, he replaced the part that was needed and explained the repair process to my husband. We were billed for his travel time and time at our residence. I was told by the polite office staff that they do charge for travel and the company rates. Was billed appropriately. Subsequently my husband and I decided to have our heating/cooling sources cleaned and maintained the following season. I called to set up said service the friendly,polite woman at the office explained the prodical for my request and I set up the appointment. This time a different technician arrived and cleaned our unit replaced filters and blew out the outside unit witha garden hose and chemicals on the coils and removed debris.he explained to my husband what he was doing and the entire process.any time we used this company the staff have rectified our repair and have always provided excellent professionalism and billing was also within reason.i highly recommend them for any hvac needs.

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