Jon Wayne Service Company
87, San Antonio, TX

Jon Wayne Service Company Reviews

4.8 stars based on 9539 reviews

Featured Comments:

• J

  Johnnie Danger

  1.0

  Had our HVAC system installed about a year ago. It went well. We had our first issue with the AC not working. Tech came out and repaired no problem. Second issue was when our heater caught fire. Long story short it was due to an apprentice wiring our furnace. They went the lazy route and used existing under sized wire along with installing the connection behind a wall with no junction box. Time after time asked for a manager and was told they don't have a manager. Come on now, everyone has a manager. Scheduled an ac tune up as part of our package which was never done in the year. Scheduled another for a Saturday and no one bothered to show up. My wife and I have missed several days of work and we now own a backup ac window unit and portable heaters for when our year old system decides it wants to stop working or kill us. The last phone call was fun, manager is on the other line, so we wait. Then manager isn't at his desk. All in all I feel I made a poor decision choosing this company and would not recommend to anyone I care about.

• K

  Karina Salinas

  5.0

  Although these guys are very busy they continued communicating with me about arrival time. Once on site, the plumber was courteous, professional, and explained everything he was going to do. I appreciated he was wearing a mask the entire time and put on Booties to protect my floors. He attempted to clear our shower clog with chemicals and once that did not work he used a power driven snake. He cleaned up and did not leave a mess. He was also nice to the family cat. Great plumber, great company, would highly recommend!

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  Response from the owner

  Karina, thank you so much for this awesome review! We pride ourselves on providing our customers with 5 star service from start to finish and we are glad to see we hit that mark for you! We appreciate you giving us this opportunity to serve you!

• J

  Jakivara Dragoness

  5.0

  wonderful people, very kind. Jackie came over and checked everything to let us know what we needed. He put us in contact with Tony and Chris for our Air Conditioning and Electric panels and they walked us through all the options and information that they could provide. They answered our questions patiently and didn't rush us. When the teams came out to redo our panels, they provided a generator to keep our pet snake comfortable during the cold day they had. Absolutely would recommend this company and these kind people to friends and family that need help with their home.

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  Response from the owner

  Thank you so much for this fantastic review on your visits with Jackie, Tony and Chris! We appreciate you giving us the opportunity to serve you!

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