Johnston Cooling and Heating
Kentucky, Roanoke, VA

Johnston Cooling and Heating Reviews

2.6 stars based on 7 reviews

Featured Comments:

• S

  Sharon Travis

  5.0

  I have used this service before. The tech that came out out look at my heating system was very helpful and polite. Great Great company to call for services. If I could give them 10 stars I would I highly recommend them.

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  Michel Najm

  1.0

  I wouldn't recommend this company. I tried to get them to install ducts and vents in a building I rent, but they were unprofessional and disrespectful. They promised they will come back to me with an estimated within 48 hours. Well, after 48 hours of not hearing from them I started calling them to check on my estimate. Mind you I have very limited time to finish this job. Couple people responded to me and for three times they told me they will call back after "clarifying a few things." One of the operators told me after I called the second time that my estimate is almost ready and that he will send it via email. Next day, and we are counting beyond 72 hours. When I call their office they hang up on my number. I thought it was a mistake and tried calling again, but this time they hanged up even faster. I understand some businesses are overwhelmed during these difficult times, but when I was disrespected like that I found it unacceptable. They could have simply called me back and apologized. I would have understood if they are having difficulty with any of my requests, but to hang the phone on me in such a disrespectful manner was the final straw. So much for google guarantee!

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  Jan Grisso

  1.0

  Did not respond to my calls very BAD way to run a company will be looking elsewhere for service