Johnson Heating | Cooling | Plumbing
Industrial, Franklin, IN

Johnson Heating | Cooling | Plumbing Reviews

4.9 stars based on 697 reviews

Featured Comments:

• A

  Andrew Laker

  5.0

  This team was great to deal with. I'm in Columbus and of course there are other options, but their quote for my HVAC system was competitive, and they had the parts I needed on time in a difficult supply chain year. Super happy that they use Carrier appliances as well. Don in sales and Jose in service were awesome -- very trustworthy, no nonsense, friendly and the kind of people you'd like to hang out with. Excellent across the board. Thanks guys!

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  Response from the owner

  Andrew, thank you for choosing us to install your new Carrier home comfort system. We are so glad to hear that Don and Jose were able to provide excellent service to you. We love hearing great reviews like this and we really appreciate your trust in our company. We look forward to continuing to serve you!

• N

  Nioca Johnston

  5.0

  Jesse Bryant was the plumbing technician that came to my home to repair all of my drains that were clogged. I called after hours and he was here as soon as possible. I couldn’t have been more pleased with the cleanliness, professionalism and attitude of this company. Jesse helped me when I needed it most and I will forever be grateful for the interaction between him and I. This company should be honored to have such an incredible person working for them. I will always call Johnson Heating Cooling and Plumbing for all of my needs from here on out. Outstanding service.

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  Response from the owner

  Nioca, thank you for choosing us to unclog your drain. We love receiving amazing reviews like this about our wonderful team members, Thank you for leaving us this great review and we look forward to continuing to serve you!

• C

  Chris Callahan

  5.0

  Don (Comfort Advisor) was able to come out first thing Monday to evaluate our needs with replacing our existing furnace and A/C. He was professional and courteous with his evaluation of realistic options we could highly consider to replace our aging, current system. in addition, he provided some very helpful advice on what we could utilize to improve our comfort with both the heating and cooling units they offered considering the relative age of our home and the capacity of the ductwork, while still keeping everything at a very reasonable price. I really appreciated that he did not attempt to oversell on anything we do not require or items which would be considered in excess, even though we did not have a restrictive budget. Finally, he was more than happy to take any calls or texts for me on any further questions I had for him on the offer. I would highly recommend Don and Johnson Heating & Cooling with providing a competitive, comprehensive offer when you are seeking to replace a system in your home.

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  Response from the owner

  Thank you, Chris! It’s our goal to make our customers happy, and it makes us so happy to hear that that goal is a reality!

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