John Henry's Plumbing, Heating and Air Conditioning
Cornhusker, Lincoln, NE
- Phone:
- +1 402-480-6210
- Website:
- https://www.jhlincoln.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-profile-lincoln
- Address:
- 2949 Cornhusker Hwy, Lincoln, NE 68504
- Hours:
- SundayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Services
John Henry's Plumbing, Heating and Air Conditioning Reviews
4.8 stars based on 2481 reviews
Featured Comments:
K
Kate Bohling
5.0
John Henry has been amazing to us with recent work we've needed done. We haven't had to wait longer than 24 hours for service calls (& none of our issues were an emergency) so we were very happy that they were able to get to us so quickly. Both plumbers were kind & friendly, observed covid protocols, & cleaned up what little mess they made immediately so that there was no leftover cleaning up for me to do. Very happy with their service!!
Response from the owner
Thank you Kate for the great review and kind words about our technicians. We are glad everyone did such a great job for you! We look forward to working with you in the future!
b
bob rosenthal
3.0
Paid $69 diagnostic / trip fee for what I knew was needing replaced.. very nice repairman.. I felt bad that they make him push the "maintenance program".. monthly fee that doesn't really get you much. Especially compared to programs like service guard through black hills energy... We needed our furnace inducer motor replaced. I priced the part online ahead of time..($140.00).. I expected some mark up obviously with having to make some profit.. but they wanted almost $700 for the repair... (20 min job). Again I understand having to make a living but I was able to contact another local HVAC company that was able to get the part sooner and at half the price for the total job. Overall a very nice repairman.. I got no argument about not doing the repair.... and quick service (next day) and good communication. Just a bit pricey. .
Response from the owner
Bob thank you for sharing your experience with others. We pride ourselves in ensuring we are able to provide a 5 start experience to our customers. Our Service Professional arrives in their warehouse on wheels, fully stocked, with the most commonly used parts to help make sure we can take care of the customer in a timely manner. We offer 24-hour emergency service and pride ourselves in being available in our customer’s time of need. Providing our customers exceptional service is what we are about and making sure we evaluate our flat rate pricing often is part of our commitment to providing this service.
K
Kimberly Hengelfelt
5.0
John Henry has been great with the recent work we've needed done. We haven't had to wait any time at all for service calls. Same day service both times. We are very happy that they were able to get to us so quickly. Both plumbers, Jaden and Nate were kind & friendly, observed covid protocols, & cleaned up what little mess they made immediately so that there was no cleaning up for me to do. Very happy with their service!! They definitely will be getting all of our business. Thank you John Henry!!
Response from the owner
Thank you Kimberly for your kind review. We're glad Jaden & Nate were able to help you out and we are glad to have them as part of our team!! Thank you for being so awesome! We look forward to providing excellent service for you in the future!
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