John C Cassidy Air Conditioning
13th, Riviera Beach, FL

John C Cassidy Air Conditioning Reviews

3.8 stars based on 101 reviews

Featured Comments:

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  Lisa Keough

  5.0

  So, I interviewed three air conditioning companies for a new AC installation in my townhome. When Rinaldo came out to the house, he was friendly, professional, sincere, and followed up several times while we were making a decision. He was neither pushy nor off-putting, and his knowledge and mannerisms made me feel I was making the right choice. On installation day, I had two hard-working and very nice technicians. They answered my questions, were careful of the carpet, floor and walls and worked efficiently. Rinaldo came by to check on the progress (awesome!). Upon completion, another gentlemen came by to give his "stamp of approval". He apologized for me having to wait for him, when I honestly did not think he took that long to come over. All in all it was such a pleasant experience! But, I have not told you the best part... I had an installation date (right smack in the middle of Christmas week by the way) and when my old AC starting leaking fiercely, Cassidy was able to move my installation up over a week to accommodate my situation! I will definitely recommend them. Kind regards, Lisa Keough

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  Response from the owner

  Thank you Ms. Keough for your 5 STAR REVIEW! We appreciate your time and feedback! We strive for 100 percent customer satisfaction and are happy we met your expectations. We look forward to a continued relationship with you- and we will let Reinaldo know of your kind words-thank you for your business!

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  Laurie Weigel

  5.0

  Martin (Sales) Definitely deserves huge props for not only his professionalism but also he’s extremely knowledgeable in this field. He not only writes up deals and gives estimates in a prompt and timely manner he also comes directly to your home to make sure all has been installed to your specifications. He’s easy to reach via phone email or text. He puts care into your concerns first always and I so appreciated that so very much. He has integrity and he is humble as well. We had a complete air conditioning system installed. John C Cassidy Air has been or go to for several years. They’re service is top notch and dependable! Laurie and Jan ( Covered Bridge) Lake Worth Florida

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  Response from the owner

  Thank you Ms. Weigel, for your 5 STAR REVIEW! We appreciate your time and feedback! We strive for 100 percent customer satisfaction and are happy we met your expectations. We are lucky to have Martin working on our team and we will pass on your kind words. We look forward to a continued relationship with you- thank you for your business!

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  Emmylou

  1.0

  Stay as far away from this company as possible. On July 27 I called them to come and repair the work that they had done which had failed within three months. I spoke with the service manager and he advised me that they would waive the diagnostic fee of $95 since they had just been out to repair my air conditioner less than three months prior. They did not repair the air conditioner the second time they came out I did not let them do the work. They tried to charge me double what I was quoted by Another reputable air-conditioning company. Fast forward to today I received a letter in the mail from a law office saying that they are suing me for the $95 diagnostic service charge. These people are crooks and are terrible to do business with. I left messages for them about the $95 charge over two months ago when I received a bill in the mail. They never called me back. There are tons of air conditioning companies in Florida any single one of them is better than John C. Cassidy

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  Response from the owner

  Hello Emmylou- We are sorry we did not earn your 5 STAR REVIEW as we strive for 100% customer satisfaction. In this unfortunate circumstance, we informed you that if the cause was not related to the repairs we did in May there would be a service charge. In addition our records show that we have had contact with you on multiple occasions. We take pride in that we have been in business for over 60 years, our business is based on honesty, integrity and trust. Thank you again for your time and feedback.

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