JM Plumbing & Heating
McWhorter, Annandale, VA
- Phone:
- +1 800-754-0180
- Website:
- https://www.magplumbing.com/
- Address:
- 7373 McWhorter Pl, Annandale, VA 22003
- Hours:
- Thursday8AM–5PM
- CLOSED
- Reviews
- Map
Services
JM Plumbing & Heating Reviews
4.9 stars based on 115 reviews
Featured Comments:
b
bradley willet
5.0
We had a water heater short which caused the water heater supply to be faulty. Contacted JM Plumbing for an assessment and provided pictures and requirements. They were extremely responsive, and provided a quality replacement, scheduled right away and were very professional. All technicians were supportive and helpful to our needs and getting us set up. Would HIGHLY recommend!
M
Michelle Lefrancois
5.0
For various reasons having to do with the particular space in our house where our old water heater was located, we were having a really tough time finding a company that could replace our tank water heater with an electric tankless. JM was incredibly responsive right off the bat, listened to our questions and concerns, and did incredible work. We're really happy to have worked with them and appreciate their professionalism and quality work! Will highly recommend them to others in the future.
D
Debra Mastaler
1.0
We called JM Plumbing three times over 2.5 weeks, spoke to the receptionist and left messages and NEVER got a call back. I called and left my cell and my husband called and left his, neither number was contacted. We understand busy but no call at all? Each time we called we made sure to explain what we were looking for and were assured someone would be in touch. Never happened.
Response from the owner
Hi Debra. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We would like the opportunity to talk and investigate your feedback further.
More reviews (2)