Jerry's Heating & Air
Cove, Asheville, NC

Jerry's Heating & Air Reviews

2.6 stars based on 5 reviews

Featured Comments:

• J

  Jeremy Amerson

  5.0

  They were great! They ordered a new unit on Friday morning and it was installed by Tuesday morning. Also they worked quickly and efficiently and did a great job. I work third shift and usually sleep in the mornings. They were there by 9 a.m and had it up and working great by 10:45 and I was able to get some much needed rest. Would definitely recommend these guys!

• S

  Sarah Klutz

  1.0

  Poor service. We have used them 3 times to try and gave them the benefit of the doubt. 2 out of the 3 times the owner was rude and not professional at all. The 1 time we had a good experience it was one of his workers answer and coming to the house. 1st time when I made the initial appointment with owner he belittled me. He told me I must not know the area I live in when giving him directions but yet I had lived on that street my whole life. Talked to me like I was annoying him. This past time, today, I called receptionist and asked if anyone was coming before 5. She said he showed up twice at our home and we didn't answer. I asked her if they call when no one answers the door incase we didn't hear knock and she replied no. Told me they would reschedule but if they showed up again with no answer they would never come back to the residence. Mind you we were home and sitting near our door the supposed time he said he came. POOR SERVICE AND RUDE.

• E

  Eli Mae

  1.0

  Absolutely terrible with no sense of professionalism. I will never hire their help and urge everyone to do the same. What a complete waste. I’m so incredibly frustrated.

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