JC HVAC REFRIGERATION & APPLIANCE Inc.
Norton, San Mateo, CA

JC HVAC REFRIGERATION & APPLIANCE Inc. Reviews

3.3 stars based on 7 reviews

Featured Comments:

• J

  Jennifer V

  1.0

  Lied to me today. Claims he was at the same address just wrong city, no such place exists. Appt was at 11:30 am, I called at 1:15 pm, said he would contact me, then he said he was at wrong address, then called back and said he was running late to all appointments could he just reschedule for Monday. I said no absolutely not, we have both dishwashers out and I need someone now. I will never call them again. We have previously used them many times, never again. Terrible way to do business.

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  Response from the owner

  We are very sorry for the inconvenience we caused you today. According to the technician's report, the office scheduled an appointment today from 11 to 1pm at Redwwod City, 211 Winding way. unfortunately the technician's gps sent it to the city of San Carlos, 211 Winding Way. the technician offered to change the appointment later today with another technician or reschedule your appointment tomorrow afternoon. Again We apologize for today’s inconvenience. Have a nice weeked.

• P

  Peyman Kazemian

  1.0

  I can't recommend this company. Wasted 65$ on them to come to my home and say my dishwasher is not repairable. When calling them, I told them what happened (heating element melted the plastic), and asked them whether it's repairable. The technician came, just said what I already suspected and confirmed over phone and charged the service fee! Not to mention, he arrived more than an hour late... total waste of time and money.

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  Response from the owner

  We are sorry for the inconvenience but unfortunately the company does not offer diagnoses or estimates over the phone. The operator recommend you to schedule an appointment with a technician with service call charges. The technician diagnosed that the heater damaged the bottom of the dishwasher which was an irreplaceable part.

• J

  Jp

  1.0

  No one ever showed up or followed up with my appointment.