Jay's Heating and Cooling
Tralee, Raleigh, NC

Jay's Heating and Cooling Reviews

5 stars based on 22 reviews

Featured Comments:

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  Carol Mitchell

  5.0

  New customer, was recommended by a person who did some work on my house. Heat pump died during snow storm. Called Jay's Heating and Air on Sunday. He answered, told me he would call back Monday Morning. He did call Monday morning, came out that afternoon for estimate which was very reasonable. New heat pump installed on Friday. I am very pleased with the service I received from this company and would highly recommend him

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  Response from the owner

  Thank you Carol. We appreciate the feedback and look forwarding to working with you in the future HVAC needs. Thank you!

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  CHRIS DOMRES

  5.0

  We had a failed 17 year old AC system. It was a Lennox system and Lennox was not shipping coils due to COVID. I had contacted four other companies for estimates to repair my AC. They all told me that a Lennox system could only be fixed with Lennox parts. I found out that was not true. They all were pushing replacement of the entire furnace and AC system, and many would not even do that unless they also replaced all the duct work in the house! We are planning to sell the house next March and did not want to have to replace the entire furnace and AC unit. Jay actually saved me money by suggesting keeping the working furnace, which still had three years left on the heat exchanger warranty, by just replacing the coil and compressor for the AC section. He also suggested that to sell the house and give the buyer some sense of security when buying a house with a 17 year old furnace, that we just buy a home warranty for a year that would cover the furnace. He was very quick to respond to all of my emails with my many questions. The install crew were very pleasant people. And cleaned up all the construction debris.

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  Response from the owner

  Thank you Chris! We appreciate the feedback and look forward to working with you in the future!

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  Lester Hess

  5.0

  We’ve have used Jay’s Heating and cooling for both repairs and a new system installations. They are always very responsive and professional. The last repair was particularly challenging. Due to the current supply chain issues the part we needed was not available. The owner, Jason, personally came to our house and worked to get our system up and running again. I would definitely recommend Jay’s!

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  Response from the owner

  Lester, Thank you so much! We appreciate all the feedback and look forward to working with you in the future for all your HVAC needs. Thank you! Aleks

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