James Heating & Cooling
Main, Vermillion, SD

James Heating & Cooling Reviews

3.7 stars based on 3 reviews

Featured Comments:

• S

  Schmoller David

  5.0

  For the Mr Johnson who had some complaints about James Heating and Cooling. He probably wasn't aware that Jim was diagnosed with cancer about two years ago and had been battling the disease, chronic nausea and fatigue, and the costs of treatment. In the end, the cancer spread, and he died a few weeks ago. From what I understand, he ended up medically bankrupt. I suspect that might have played into any ill-temper he might have shown at the time. He was only 58 years old.

• d

  dennis johnson

  1.0

  Had them do a few jobs over the years and generally was good until recently. Did not show up to the job when he said he would nor did he communicate the updated timeline until I advised him I needed to cancel as I found someone else to do the job in the time I needed. The most negative part about the experience was when he accused me of needing to communicate better and was mad.....which was quite odd and surreal because if not for me calling or texting him there would not have been any communication at all. I'm fairly certain he just bumped me for some other jobs but did not have the common courtesy and/or customer relations focus to properly communicate with me. In the end, he somehow blamed his customer for his lack of communication. Lastly, a remote from a fireplace he installed still does not work after having him look at it once and telling me "it works fine", going on over a year of it not working. My advice is to not use James Heating and Cooling....look for another vendor and save yourself a lot of hassle!