Jack Nelson Service Experts
105th, Tulsa, OK

Jack Nelson Service Experts Reviews

4.8 stars based on 590 reviews

Featured Comments:

• J

  Jessie Brandt

  5.0

  My Service Experts were Tommy and Jake. I had shopped around over a few years for the best company to maintenance my AC and Heater. I am so happy with Jack Nelson! Where other companies take a while to call back, don’t give much information, try to pressure you into whole new systems and a variety of other angles, - that was not the case with this company. They were so professional from the moment they answered my call. They were able to book me in surprisingly quick. Tommy and Jake called me when they were about 30 minutes away as I requested. They drove in the snow to my home! They were instantly warm and friendly in their greetings upon arrival. Both were so thorough in their work I was honestly impressed. Jake was so kind to my 6-year-old son who naturally asked him a million questions about his work and what he was doing – Jake explained to my son what work was being done and what they were looking at. He even showed my son a magic trick with a quarter (my son is still talking about it a few days later!) Tommy was working away with his excellent job of checking the outside unit and standing in the cold weather, and he changed the filters for me. I am honestly so impressed with these two men. It felt more like they were brothers who were taking care of their sisters’ home than it did of me hiring a company in. These two men are excellent employees and need to be recognized. Thank you for being such a great company with great staff. I will for sure use and also refer other to Jack Nelson!

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  Response from the owner

  Hi Jessie Brandt, Thank you for the great review. All of us at Jack Nelson Service Experts appreciate you taking the time to leave your feedback and letting others know about us!

• M

  Mary Terrell

  5.0

  A big thank you to Tommy and Jake on the Jack Nelson Service Experts team. They showed up early, called before they arrived, and completed a service check on the heating unit. The Jack Nelson team called and set up the check exactly 6 months after I signed up for their service plan. They came out on the 4th of July and fixed my broken down ac unit! The fellows that came out that day were wonderful as well! They called ahead that day and came during the scheduled time as well! They had the parts on hand to fix the unit and were had it done fast! I would highly recommend them to anyone any day!

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  Response from the owner

  Mary Terrell, thank you for this great review and recommendation!

• M

  Mary Blackburn

  5.0

  This was by far the the most professional sales call I had have had in years. Every thing was explained in detail and what this 77 year old could understand. Both the Casey. And Jake did an awesome job. Thank you for helping me make the most pleasurable home repair call. You should be so very proud of your employees. Mary Blackburn

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  Response from the owner

  Mary Blackburn - We are glad to hear that we were able to take care of your problem and look forward to continuing to do business with you in the future!

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