J L's Heating & Air Inc
Ladean, Simpsonville, SC

J L's Heating & Air Inc Reviews

3.2 stars based on 36 reviews

Featured Comments:

• B

  Brown Luxury Group

  1.0

  So I had a home built from the ground up by Ryan’s homes. I understand that they sub contracted the work to J and L heating . This was the company that installed and placed are A/C and heating units in. Well I’ve notice that are AC hasn’t been blowing strong. I initially called for regular service but the young lady said there would be a fee and they couldn’t maintenance until the unit was Fixed. I said ok come out. They came out and still there was an issue. Now at this point the summer is about to be in full swing. So the appointment for the maintenance which should’ve been the 10th of June they called and canceled because of so many customers having issues with their A/C “Like I wasn’t a customer”. I The young lady said they would call me to reschedule when they could come because that would also be a another Fee. Three weeks pass and so I decided to call today and ask hey you forgot me I still need my AC, now keep in mind they already came and said they fixed the issue. I explained to the young lady my AC is only 3 years old on a brand new house this is crazy . Bottom line she came back on the phone claiming they came and we the home owners bailed out on the appointment, and if another cancellation on our part they will never come back out. Plus she claims I will have to pay $245 for the service visit that nothing was fixed and for the up coming . I immediately fired these people J and L Heating. My Captain recommended another company and they are coming tomorrow. We will finally have A/C !! So my experience is they have poor customer service . I will not pay and Ryan Homes should look to use another company for Heating and Air. This company never called me back to reschedule and the work is poor in quality.

• S

  Simone S

  1.0

  If I could give this 0 stars I would. Our house was built in 2019, the AC is only 2 years old. We have had many issues with the AC. We had called a BETTER, more professional company called “Prime Comfort” (I would really recommend them) to take a look at it and we had found out that this company had installed the filter drain in backwards which has damaged the compressor. Now we are having to pay $2,300 for something that was their fault. This place is trash and they don’t take responsibility.

• K

  Kanisha H

  1.0

  I just moved into a Brand New House Built by Ryan/NVR and they used this company for installation of my HVAC system. I closed on June 3rd and there was an issue with the AC not working and they would be out the same day to resolve it. I said no problem, that I wouldn't be moving in until the 8th. During my move on the 8th the AC went out. Technician came out on June 11th around 1100. Just around 1400 the AC was out. I called again and no one can come back out until tomorrow. This is the worst service I have ever received and I do NOT recommend this company to anyone.

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