J & J Air
9, Longs, SC

J & J Air Reviews

4.9 stars based on 279 reviews

Featured Comments:

• S

  Sue Piette

  5.0

  Very pleased with their service. Enjoy James very much. He is very friendly professional and very caring to his customers. He also represent the company very well. Hopefully this young man will stay at J and J and I will be able to have him again for my maintenance repairs. J and J takes very good care of their customers. They make you feel like your family.

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  Response from the owner

  We are happy you are pleased with J & J Air’s HVAC service! Thank you for your recommendation.

• C

  CoCo Cooke

  5.0

  I have used this company for all my HVAC needs for the past couple of years and I’m very pleased. They are professional, punctual and trustworthy. The techs they send out always explain everything in detail and don’t try up sell on unnecessary services. I used another company for my first years maintenance at my condo and was unhappy with their service. I’m so glad I switched to J & J. Scott, one of their technicians, has been very informative, thorough and patient . He’s the best! Thanks J & J

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  Response from the owner

  Thank you!

• A

  Amber Bruce

  2.0

  The only reason I am not giving a one star is because I was given a same day appointment during the cold weeks we are having. Our technician was very friendly, came with boots and mask. I was told on the phone when I made the appointment there is a $75 service fee and then a charge for any repairs that are needed to be done. Be sure to get clarification on what a service fee is! Apparently a service fee includes them knocking on your door only. With other companies, granted we come from Georgia, a service fee includes running a diagnostic to let you know what needs to be repaired. Not this company. You are charged for a door knock and then another fee for them to check your system… our fee was another $140 to check wires and to make sure heat blows from our system.. which sounds like a diagnostic to me. Nothing was repaired, so it amazes me our actual service fee was over $200. Very unsatisfied with their pricing. I went with this company based on reviews saying they are reasonably priced.

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