Irr Supply Centers Inc.
Hanshaw, Ithaca, NY

Irr Supply Centers Inc. Reviews

3.6 stars based on 8 reviews

Featured Comments:

• M

  Michael Broughton

  1.0

  Won't sell a part to a homeowner. Rude on the phone. Don't waste your time. And this policy will not make me call a HVAC contractor. My money will go to an online vendor instead of buying local. EDIT: I see they responded below. The part in question was a blower motor controller. But, the person on the phone would not even let me get that far. I said I needed a part for a Heil furnace and that was the end of the conversation. I knew exactly what I needed. I had the part #. I wasn't asking for repair advice. I would have gladly paid 2x list price to have it that day.

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  Response from the owner

  Michael, I apologize you are not satisfied with our policies. Irr Supply Centers places the utmost importance on safety. With that being said there are some parts that Irr Supply deems only sellable only to a trained, licensed contractor to ensure procedures followed correctly and parts are installed properly to ensure the safety of you and your family.

• K

  Kevin Ladd

  1.0

  Had a great experience with another employee but one in particular was incredibly rude and condescending. Interupted midsentence to tell us we were wrong. Also refused to sell to us as homeowners (which is fine) but was also supremely unhelpful in finding someone who could help.

• J

  Justin Feller

  5.0

  I wanted to heat my hunting stand with a jet turbine, and needed the hardware to get the project started. IRR had everything I needed to get my project under way.