Innovative Mechanical
Tanforan, South San Francisco, CA

Innovative Mechanical Reviews

4.8 stars based on 9 reviews

Featured Comments:

• P

  P.

  5.0

  July 12, 2021. Ben came over to unclog my tube & clean 🪥 🧼 out the gunk in my condensate pump. He was fast & thorough. Al provided me same day service. I was lucky. They're all nice at Innovative Mechanical. They installed my Lennox air conditioner, heater, air purifier, air filters, including blue 🔵 light filter, & whole house 🏡 humidifier in 2012. They service my system each year.

• X

  Ximena Cunich

  5.0

  Greg was very professional. He explained what needed to be done. Got the part needed and set the numbers to use for our Air conditioning..Happy with their prompt response since our Hvac stopped working one of the hottest days of this summer. They sent Greg so promptly. Good job Innovative.

• A

  Alex Millie

  3.0

  These guys recently performed some HVAC modifications for me on a commercial project. The building's owner used them for previous work and suggested we go back to them. During the project they were lacking. On the front end we got a high quote, unresponsive sales process, and a long scheduling delay. The work (which was supposed to take just four hours) required them to make four or five separate on-sites. And worst of all, the final workmanship was sub-par; they didn't stick to the plan, leaving framing uncovered and unpainted, and requiring others to finish the job. On a positive note, after the work was done we expressed our unhappiness with their performance, and they followed up and apologized, also adjusting down our invoice. They do seem to be concerned with customer satisfaction and it's possible that in the busy construction market, our small project fell between the cracks.

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  Response from the owner

  We're sorry to hear you had a bad experience Alex..We'd love the opportunity to speak further on the project and how we can make your customer experience a greater one. Contact us at 650.238.5187

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